MAGGIE FINCH

• Provided fast, friendly customer service during peak hours, enhancing customer satisfaction
• Ensured cleanliness and adherence to food safety standards, promoting a safe dining environment
• Train in multitasking across front counter and drive-thru
• Trained in multitasking across front counter and drive-thru, improving service efficiency
• Develop strong communication and time management skills

• Provided professional and attentive table service in a high-end Greek dining environment
• Assisted guests with dietary requirements and allergies, offering suitable menu suggestions and liaising with kitchen staff
• Supported guests with dietary needs, providing tailored menu suggestions and coordinating with kitchen staff for safe meal preparation
• Ensured cleanliness and organisation in kitchen through efficient dishwashing and sanitisation practices, contributing to overall kitchen hygiene
• Collaborated closely with front- and back-of-house teams to ensure smooth service during peak hours
• Coordinated with front- and back-of-house teams to maintain seamless service flow during peak hours, enhancing customer experience
• Maintained cleanliness and organisation in the kitchen by efficiently managing dishwashing and sanitisation

• Arranged bakery displays to attractively showcase baked goods, cakes, and pies for enhanced customer engagement
• Adhered to strict food safety regulations
• Prepared fresh sandwiches each day using high-quality ingredients
• Made fresh sandwiches daily
• Delivered friendly service while ensuring a clean, welcoming environment that encouraged repeat visits
• Assisted customers in finding ideal menu items by actively listening to their needs and suggesting tailored recommendations
• Packaged customer purchases with care
• Collected payments accurately with cash, debit and credit card, using POS system to process transactions

Year 12, Expected in 11/2026.

Proudly serving as House Captain, demonstrating leadership, responsibility, and commitment to building community. In this role, I lead and encourage students, help organise and promote house events, support and participation with school spirit, and act as a positive role model for younger students. Through this position, I have strengthened my leadership, communication, teamwork, public speaking, and event coordination skills while fostering an inclusive and supportive environment for all students.

During my Business of Diploma i learnt many tactical workplace skills. I developed skills in project management, marketing, business communication, leadership, budgeting, customer service, and risk management. I completed many practical business projects to build problem-solving, teamwork, and organisational skills. This diploma helped gain critical understanding of how businesses operate effectively in a professional environment.