Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maggie Ku

Prahran,VIC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Retail Store Clerk

WellCare Healthcare Supply
01.2023 - 01.2024
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased featured products effectively.
  • Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
  • Resolved customer complaints diplomatically by listening attentively, offering solutions, and escalating issues when necessary.
  • Received positive feedback from customers due to attentive service and knowledgeable product recommendations.

Theatre Staff

Showtimes Cinemas
08.2020 - 06.2021
  • Provided excellent customer service and ticket sales, and handled cash transactions.
  • Managed concessions, including food preparation, inventory restocking, and maintaining cleanliness.
  • Ensured theatre and common area cleanliness, guided customers to seats, and monitored screenings.
  • Supported marketing efforts and collaborated with team members to ensure smooth cinema operations.

Restaurant Team Member

Puzzle Treasure Pasta
07.2019 - 06.2020
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Education

Master of Arts - Stretagic Communication Managenment

Monash University
Caulfield, VIC
11.2025

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Dependable and Responsible
  • Active Listening
  • Verbal Communication
  • Time Management
  • Attention to Detail

Languages

Chinese (Mandarin)
Native or Bilingual
Taiwaness
Native or Bilingual
English
Professional Working
Korean
Professional Working

Timeline

Retail Store Clerk

WellCare Healthcare Supply
01.2023 - 01.2024

Theatre Staff

Showtimes Cinemas
08.2020 - 06.2021

Restaurant Team Member

Puzzle Treasure Pasta
07.2019 - 06.2020

Master of Arts - Stretagic Communication Managenment

Monash University

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Maggie Ku