Maggie Maclean
Brisbane,QLD
Summary
Certified Reformer Pilates Instructor with a background in fitness and customer service. Diligent, self-motivated, adaptable, and reliable learner. Seeking a team-oriented environment to contribute to business growth and skill development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pilates Instructor
Studio Pilates International
Kenmore, QLD
02.2025 - Current
- Reduced risk of injury for clients with proper instruction on correct form and technique during workouts.
- Assisted clients in achieving their personal fitness goals by providing ongoing encouragement and support throughout their journey.
- Provided exceptional customer service both before and after sessions, addressing any concerns or inquiries promptly and professionally.
- Raised client motivation levels by setting attainable milestones, tracking progress regularly, and celebrating achievements together.
- Boosted client retention rates by fostering a supportive, non-judgmental environment in each session.
- Maintained a clean, safe, and inviting studio space, ensuring optimal conditions for client comfort and satisfaction.
Community Team Member
Function Well Newstead
Newstead, QLD
05.2023 - Current
- In this role I am a front desk receptionist, also responsible for general maintenance of the facilities and operation of the business, often working independently. This role has provided me with experience in sales, point-of-sale operation, stock management and online booking systems in a high-end health and wellness business.
Sales and Administration
Studio Pilates International
Kenmore
06.2024 - 07.2024
- In this role I am responsible for daily operations of the studio as well as lead generation. This includes local area marketing, communicating with current and prospective clients, opening and closing duties, cleaning and importantly being a smiling face at the front desk.
Waitstaff
Greca Restaurant
11.2023 - 01.2024
- This role involved maintaining a high standard of customer service in a very fast paced environment. I was a section waiter, which involved table service, placing orders, operating eftpos and serving food and drink.
Waitstaff
Story Bridge Hotel
11.2021 - 12.2022
- This role involved serving food and drink, responding to customer needs in a fast-paced environment and effectively communicating with other staff to ensure efficient operations in a large business. It required adapting to different responsibilities on a nightly basis and often assisting with various functions and events.
Education
Bachelor's - Law/Economics
10-2029
Secondary Education -
01.2023
- Graduated with an ATAR of 98.95 and a 14.0 (A) average GPA, receiving an academic honour award.
- I was a School Captain, Prefect and Student Representative Council Chairperson in my senior year.
- GPA: 14.0 (A) average GPA
Skills
- Strong reliability and adaptability
- Continuing education commitment
- Excellent communication
- Reformer Pilates Certification
- CPR certified
- First aid certified
Certification
- Responsible Service of Alcohol
- First Aid
- CPR
Timeline
Certified Pilates Instructor - Studio Pilates International
02.2025 - Current
Sales and Administration - Studio Pilates International
06.2024 - 07.2024
Waitstaff - Greca Restaurant
11.2023 - 01.2024
Community Team Member - Function Well Newstead
05.2023 - Current
Waitstaff - Story Bridge Hotel
11.2021 - 12.2022
University of Queensland - Bachelor's, Law/Economics
St Margaret’s Anglican Girls School - Secondary Education,