Maggie Robson
Modbury North,SA
Summary
A dynamic and compassionate professional who strives to continually learn and grow, always putting my best self forward. I thrive in places where I can express my passion and heart for those who look for a helping and warm hand. With great experience in Personal Care Work and Retail environments, I excel in client relationship management and effective communication. With the ability to adapt in fast-paced and highly stressful situations while maintaining high standards of patient care, dignity and safety. I am committed to fostering trust-based relationships and delivering exceptional support to clients and team members alike. I believe I would make a great addition to your team and showroom at Aida Care where my passion for caring and connecting with others is an every day loved and shared experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retail Worker
Woolworths Group
Walkerville, SA
11.2021 - Current
- Showcased effective communication techniques in customer and team member engagements.
- Coordinated various roles such as front-end Assistant manager, administrative responsibilities, and online order picking.
- Assisting other departments when short staffed or needing assistance.
- Supported new team members with required training for all necessary departments.
Personal Care Worker
Allity
Elizabeth, SA
05.2017 - 07.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided a safe environment and thorough end-of-life care to each Individual to ensure maximum comfort and dignity.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Great involvement in Lifestyle activities for the Resident’s including: Arts & Crafts, Music, Dance, Meditation and games.
- Knowledge and experience in Reception/Admin
- Kitchen Hand, Laundry and Cleaning.
- Thorough duties of training Work place-Students and new employees.
- Worked very calmly and efficiently in highly stressful situations
Sandwich Artist
Subway
Golden Grove, SA
11.2013 - 11.2016
- Greeted guests, promoted specials, and took orders.
- Operated the POS System with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organised in line with all policies.
- Opened and closed store successfully.
- Stock take and inventory
Casual Assistant/Cleaner
Cermon’s Hair & Beauty
Dernancourt, SA
01.2015 - 12.2015
- Assisted in maintaining a welcoming atmosphere by ensuring the timely completion of assigned tasks.
- Delivered quality results while adhering strictly to company policies and industry standards for cleanliness.
- Contributed to customer satisfaction with thorough attention to detail and diligent work habits.
Food and Hospitality
Aroma Pizza House
Greenwith, SA
09.2011 - 10.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail
Education
Graduate -
Golden Grove High
Golden Grove, SA11.2015
High School -
Gleeson College
Golden Grove, SA11.2013
Skills
- Compassionate caregiving
- Behavioral management
- Emotional support
- Clinical and progress documentation
- Dementia care
- Privacy and confidentiality
- Client relationship management
- End-of-life care
- Adaptive equipment use
- Patient safety monitoring
- Personal hygiene
- Companionship
- Transfer assistance
- Disability care
- Time management
- Problem-solving
- Multitasking and organization
- Mobility assistance
- Flexible schedule and adaptability
- Team collaboration
- First aid and safety
- Verbal and written communication skills
- Care plan management
- PPE usage
- Incident reporting
- Dependable and responsible
- Respectful and compassionate
- COVID-19 safety policies
- Complex Problem-solving
- Relationship building
- Compassion and empathy
- Active listening
Accomplishments
Understanding Dementia - Online Course
Limitless Art Exhibition - The Mill Adelaide
Knitting and chrochetting for a cause - Australian Charities
Certification
Certificate III in Individual Support
Certificate III in Retail
Certificate III in Hospitality
First Aid and Manual Handling
Hand Hygiene and Covid 19 Understanding training
References
GINETTA PROEBSTING (professional)
0431 971 376
Assistant Front End Manager
Woolworths, Walkerville SA
BLAKE LERAY (professional)
0474 893 500 | leray_93@hotmail.com
Personal Care Worker
Allity, Elizabeth Vale SA
PETER FRANCISCO (personal)
0480 158 169 | pjafrancisco1@gmail.com
Cyber Security Practitioner, Tutor and Artist
University of Adelaide, SA
Timeline
Retail Worker
Woolworths Group
11.2021 - Current
Personal Care Worker
Allity
05.2017 - 07.2021
Casual Assistant/Cleaner
Cermon’s Hair & Beauty
01.2015 - 12.2015
Sandwich Artist
Subway
11.2013 - 11.2016
Food and Hospitality
Aroma Pizza House
09.2011 - 10.2013
Graduate -
Golden Grove High
High School -
Gleeson College