Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Maggie Van Bakkum

Geelong,VIC

Summary

  • Screen printing professional with solid expertise in operating and maintaining printing equipment. Skilled in colour mixing, stencil preparation, and ensuring high-quality prints. Strong focus on team collaboration and meeting production goals. Reliable, adaptable, and dedicated to delivering consistent results in dynamic environment.
  • Experienced with managing bar operations, including staff supervision and training. Utilizes strong leadership and communication skills to create positive work environment. Track record of maintaining high service standards and ensuring customer satisfaction.
  • Experienced customer service and click and collect supervisor bringing 5 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.

Overview

8
8
years of professional experience

Work History

Screen Printer

Propaganda Screen Printing
06.2022 - Current
  • Operated manual and automatic screen printing presses to produce high-quality designs.
  • Set up screens, inks, and materials according to job specifications for various projects.
  • Inspected printed items for accuracy and quality, ensuring adherence to client standards.
  • Trained new team members on equipment operation and safety protocols in printing processes.
  • Optimized print results with precise application of emulsion coatings for optimal exposure times and image clarity on screens.

Bar Supervisor

2 Chambers
08.2021 - 07.2025
  • Supervised bar operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on beverage preparation and customer service standards.
  • Managed inventory levels, ordering supplies to maintain optimal stock availability.
  • Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
  • Closed out cash register and prepared cashier report at close of business.
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.
  • Completed bar opening and closing procedures.
  • Boosted sales through the development of innovative cocktail menus and promotional events.

Supervisor and Online Team Member

Coles Supermarket
11.2017 - 11.2021
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Mentored team members, fostering skill development and improving overall performance.
  • Delivered excellent internal and external customer service.
  • Handled returns and exchanges, resolving issues to enhance customer satisfaction.
  • Trained new cashiers on operational procedures and customer service best practices.

Education

High School Diploma -

Saint Ignatius College Geelong
Drysdale, VIC
11-2019

Skills

  • Customer service
  • Problem-solving
  • Microsoft outlook, word, and Excel
  • Cash handling
  • Training and mentoring
  • Excellent time management skills

Interests

  • I live with 2 of my best friends and we love spending time with one another
  • I enjoy doing Pilates 4-5 times a week
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Screen Printer

Propaganda Screen Printing
06.2022 - Current

Bar Supervisor

2 Chambers
08.2021 - 07.2025

Supervisor and Online Team Member

Coles Supermarket
11.2017 - 11.2021

High School Diploma -

Saint Ignatius College Geelong

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Maggie Van Bakkum