Summary
Overview
Work History
Skills
Timeline
Generic

Magor Mabor

Brisbane

Summary

Experienced Crew Trainer at McDonald’s with a proven track record in employee training and customer service excellence. Expert in coaching and mentoring, fostering a positive work environment that boosts morale and productivity. Developed tailored training programs, enhancing team performance and ensuring compliance with workplace safety standards.


Overview

6
6
years of professional experience

Work History

Crew Trainer

McDonald’s
09.2019 - Current
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Documented training recaps and progress to enable tracking history and maintain accurate records.
  • Fostered positive work environment, leading to increase in crew morale and productivity.
  • Tailored training programs to meet unique needs of each crew member, promoting culture of continuous learning.

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Workplace safety
  • Decision-making
  • Coaching and mentoring
  • Policies and procedures
  • Task delegation

Timeline

Crew Trainer

McDonald’s
09.2019 - Current

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Magor Mabor