Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Magret Mushapaidze

Sunshine,VIC

Summary

Versatile and compassionate professional with experience at Better Care Option, adept in emotional support and grooming assistance. Excelled in building client relationships and enhancing wellness, while efficiently managing financial data at Spar Min Supermarket. Demonstrated commitment to improving lives, showcasing strong housekeeping and bookkeeping skills. Achieved significant improvements in client satisfaction and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Better Care Option
sunshine, VIC
09.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted patients with self-administered medications.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded status and duties completed in logbooks for management.
  • Assisted with daily living activities, running errands, and household chores.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
  • Monitored and assisted residents through individual service plans.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Planned activities to encourage movement, stretching, and strength building.
  • Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
  • Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
  • Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Remained alert to problems or health issues of clients and competently responded.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Community Service Volunteer

Kororoit Creek Neighborhood
sunshine, VIC
07.2024 - Current
  • Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
  • Maintained clean facilities to better serve program needs.
  • Exhibited excellent communications and customer service relations skills.
  • Collaborated with local organizations to provide food baskets to families in need.
  • Managed food drives that collected nutritious meals for those facing food insecurity within the community.
  • Developed communication strategies to promote charity events.
  • Improved accessibility to nutritious food for low-income families by establishing and maintaining community garden.
  • Improved community health by organizing and leading weekly fitness activities in local parks.

Accounts Clerk /Bookkeeper

Spar Min Supermakert
sunshine, VIC
01.2018 - 12.2018
  • Set up and updated Excel spreadsheets to track financial data.
  • Input financial data and produced reports using Xero.
  • Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
  • Assessed data and information to verify entry, calculation, and billing code accuracy.
  • Assisted in the preparation of monthly financial statements to provide insight into company performance.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Enhanced financial accuracy, maintaining detailed records of all transactions and bank deposits.
  • Ensured prompt payment of invoices, negotiating with vendors to secure favorable terms and discounts.
  • Improved invoice processing times with the utilization of accounting software for accurate data entry.
  • Strengthened internal controls through diligent monitoring of account activities and timely resolution of discrepancies.
  • Provided exceptional customer service to both internal departments and external clients while resolving billing inquiries efficiently.
  • Boosted productivity levels, developing standardized procedures for daily accounting tasks and responsibilities.
  • Optimized cash flow management, tracking incoming payments, and coordinating collections efforts when necessary.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Supported annual audits by preparing accurate and well-organized financial documentation for review.
  • Collaborated closely with team members to complete complex projects within tight deadlines.
  • Maintained up-to-date knowledge of accounting regulations, ensuring compliance in all financial reporting tasks.
  • Supported payroll administration functions to ensure employees received accurate compensation on time each pay period.
  • Streamlined accounts payable processes by implementing an efficient digital filing system.
  • Contributed to a streamlined budgeting process by providing timely expense reports and analysis.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Inspected account books and recorded transactions.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Supported strategic business growth by analyzing financial trends and providing insights.
  • Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.

Personal Care Assistant(traineer)

MiCare Margriet Manor Aged care
Kilsyth, VIC
09.2024 - 10.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
  • Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Monitored and assisted residents through individual service plans.
  • Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
  • Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
  • Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
  • Planned activities to encourage movement, stretching, and strength building.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Education

No Degree - Cert 3 in Individual Support Aged And Disability

Australian College of Community Services And Care
PO BOX 15367 CITY EAST QLD 4002
02-2025

Bachelor of Science - Accounting And Finance

University of South Africa
Johanessburg
05-2024

No Degree - Bookkeeping Certificate

Boston City Campus & Business College
Johannesburg .Roodeport
08.2017

Skills

  • Grooming assistance
  • Emotional Support
  • Personal Hygiene Assistance
  • Housekeeping tasks
  • Food Distribution
  • Community Engagement
  • Community Outreach
  • [State] Driver's License
  • Event Support
  • Activity Planning
  • Community Relations
  • Light Housekeeping
  • Cultural Sensitivity

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved a 15% reduction in processing time by completing monthly financial reconciliations with accuracy and efficiency.
  • Achieved a 10% increase in client satisfaction through effectively helping with timely financial reporting.
  • Achieved a 20% reduction in invoicing errors by completing monthly reconciliations with accuracy and efficiency.
  • Documented and resolved discrepancies in financial reports, which led to a streamlined auditing process and increased compliance.
  • Achieved a 30% improvement in workflow efficiency by introducing Xero for automated bookkeeping tasks.

Feel


Certification

  • CPR/AED Certification
  • Vic Driver's License
  • First Aid Certification
  • ServSafe Food Handler's Certification
  • Certified Medical Assistant (CMA)

Languages

English
Full Professional

Timeline

Personal Care Assistant

Better Care Option
09.2024 - Current

Personal Care Assistant(traineer)

MiCare Margriet Manor Aged care
09.2024 - 10.2024

Community Service Volunteer

Kororoit Creek Neighborhood
07.2024 - Current

Accounts Clerk /Bookkeeper

Spar Min Supermakert
01.2018 - 12.2018

No Degree - Cert 3 in Individual Support Aged And Disability

Australian College of Community Services And Care

Bachelor of Science - Accounting And Finance

University of South Africa

No Degree - Bookkeeping Certificate

Boston City Campus & Business College

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Magret Mushapaidze