MAHAD SARWAR
Darwin,NT
Summary
Detail-oriented administrative and financial professional with over five years of experience in record-keeping, financial reporting, and team coordination, complemented by expertise in fleet management. Proficient in Excel, Word, Outlook, Xero accounting software, and billing processes, with a proven ability to maintain accurate vehicle maintenance records and ensure timely registration compliance under high-pressure settings. Awarded Employee of the Year (2022, 2024) for exceptional performance, leveraging strong organizational and communication skills to support organizational goals and efficient fleet operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Book Keeper
Urbanity (Remote)
03.2025 - Current
- Maintain accurate financial records using Xero and Excel, reconciling accounts and preparing monthly financial reports to ensure compliance.
- Process invoices and payments in Xero, achieving error-free billing for 50+ monthly client transactions.
- Organize and manage electronic financial documentation in PDF format, streamlining access for audits and stakeholder reviews.
- Utilize Excel for budget tracking and variance analysis, optimizing expense management and reporting efficiency.
Duty Manager
Rydges Palmerston
03.2021 - Current
- Oversaw daily operations for a team of 20+ staff, managing schedules and ensuring compliance with quality standards.
- Conducted nightly audits, reconciling $10,000+ in daily transactions with zero discrepancies.
- Implemented staff training programs, improving service efficiency by 15% and enhancing client satisfaction scores.
- Managed diaries for senior management, coordinating key meetings and operational deadlines.
Fleet Manager
Sial Corporations Pty Ltd
10.2023 - 12.2024
- Precisely record and oversee vehicle maintenance data within organizational systems.
- Swiftly handle and validate vehicle registration processes to meet deadlines.
- Guarantee all company vehicles are fully registered for legal road use.
- Examine, categorize, and authorize invoices to ensure prompt vendor payments.
- Cross-check supplier invoices with statements to confirm financial accuracy.
Night Auditor/Guest Service Agent
Rydges Palmerston
12.2020 - 03.2021
- Performed nightly financial audits, reconciling sales transactions and preparing reports with 100% accuracy.
- Managed electronic filing of operational records and correspondence, ensuring organized documentation.
- Oversaw night-shift operations, resolving guest inquiries and maintaining high service standards.
- Coordinated with staff to ensure seamless operational transitions between shifts.
Administrative Officer
Northpsych
03.2020 - 07.2020
- Manage annual budget of $500,000, overseeing office supply costs and reducing expenses by 5% through strategic vendor negotiations.
- Coordinate administrative staff, delegate tasks, and maintain extensive electronic filing systems for operational records.
- Liaise with external stakeholders, including vendors and clients, ensuring timely and professional communication to support executive operations.
- Prepare financial reports and reconcile transactions, ensuring 100% accuracy in monthly billing processes.
Junior IT Support Specialist
SoftLabs
10.2019 - 03.2020
- Provided technical support for laptops, printers, and software, resolving 50+ support tickets weekly with a 25% reduction in downtime.
- Configured IT equipment for new employees, ensuring seamless onboarding and document access via Microsoft 365.
- Managed support requests through multiple channels, maintaining detailed records of issue resolutions.
Administrative Assistant/Receptionist
Techforce Personnel
06.2019 - 10.2019
- Managed multi-line phone system, routed calls, and greeted visitors, ensuring professional front-desk operations.
- Maintained electronic and physical filing systems for office correspondence, streamlining document retrieval processes.
- Prepared purchase orders and restocked supplies, ensuring operational continuity and cost efficiency.
Education
Diploma - Information Technology
South Australian Institute of Business & Technology
01.2019
Bachelor of Information Technology - Information Technology
Charles Darwin University
Certificate IV - Real Estate
Australian Real Estate College
Skills
- Book Keeping
- Excel, Word, Outlook
- Canva
- Financial Multi-Tasking
- Teamwork
- Networking skills
- Customer Service
- Opera PMS
- Communication skills
- Xero Software
- Time Management
- Problem Solving
- Sales
- Vehicle inspections
- Fleet management
- Fleet optimization
- Expense tracking
Certification
Google IT Support Professional Certificate
LANGUAGES
Urdu
Punjabi
English
Finnish
Accomplishments
- Employee of the year (2022) - Rydges Palmerston
- Employee of the year (2024) - Rydges Palmerston
Timeline
Book Keeper
Urbanity (Remote)
03.2025 - Current
Fleet Manager
Sial Corporations Pty Ltd
10.2023 - 12.2024
Duty Manager
Rydges Palmerston
03.2021 - Current
Night Auditor/Guest Service Agent
Rydges Palmerston
12.2020 - 03.2021
Administrative Officer
Northpsych
03.2020 - 07.2020
Junior IT Support Specialist
SoftLabs
10.2019 - 03.2020
Administrative Assistant/Receptionist
Techforce Personnel
06.2019 - 10.2019
Certificate IV - Real Estate
Australian Real Estate College
Diploma - Information Technology
South Australian Institute of Business & Technology
Bachelor of Information Technology - Information Technology
Charles Darwin University
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