Mahalia Hippi
Tabulam,NSW
Summary
Professional with substantial experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Coordinator
Jana Ngalee Local Aboriginal Land Council
06.2024 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple youth outings and activities with project officer.
- Coordinated Youth Programs including Distance Education for children apart of program.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Coordinated cross-departmental meetings to streamline project communication, enhancing team collaboration and efficiency.
Trainee Health Worker
North West Regional Health Authority
02.2022 - 05.2023
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Engaged with clients and organised Telehealth and Face to Face appointments with Visiting Specialists.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Assisted with taking observations from clients and monitoring blood sugar levels and blood pressure.
Customer Service Team Member
Coles Express
09.2021 - 02.2022
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Family Support Worker
Centacare NQ
04.2021 - 08.2021
- Provide information or refer individuals to public or private agencies or community services for assistance.
- Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
- Maintain case history records and prepare reports.
Intensive Family Support Services Case Worker
Anyinginyi Health Aboriginal Corporation
02.2019 - 02.2020
- Providing support counsel and guidance to families at risk of entering court appointed care
- Provide information or refer individuals to public or private agencies or community services for assistance.
Administration Officer
Anyinginyi Health Aboriginal Corporation
01.2015 - 03.2019
- Cultivated and strengthened customer relationships through exceptional service and proactive follow up
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- File and maintain records.
Education
Diploma - Leadership and Management
BCA Training
Darwin, NT01.2018
Skills
- MS Office programs
- Relationship development
- Case management
- Administration
- Empathetic
- Cash Handling
- Problem-solving
- Detail-oriented
- Time management
- Documentation management
- Flexible and adaptable
- Community outreach
Certification
- Certificate 1,2 & 3 Business Administration
- WHS Officer Training
- Open class C and LR driver's licence
- Aboriginal and Torres Strait Islander Mental Health First Aid
- Youth Mental Health First Aid
- Blue Card
- Yellow Card
Timeline
Project Coordinator
Jana Ngalee Local Aboriginal Land Council
06.2024 - Current
Trainee Health Worker
North West Regional Health Authority
02.2022 - 05.2023
Customer Service Team Member
Coles Express
09.2021 - 02.2022
Family Support Worker
Centacare NQ
04.2021 - 08.2021
Intensive Family Support Services Case Worker
Anyinginyi Health Aboriginal Corporation
02.2019 - 02.2020
Administration Officer
Anyinginyi Health Aboriginal Corporation
01.2015 - 03.2019
Diploma - Leadership and Management
BCA Training
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