Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mahalia Marles

Bundaberg,QLD

Summary

Actively seeking a Pharmacy Assistant Position where I can learn and apply my skills and offer my problem solving and organisational skills to a satisfactory level.

I wish to advance my ability to provide an employer with my prompt attention and ability to work a team member.

Overview

19
19
years of professional experience

Work History

Online Personal Shopper

Woolworths Group
12.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Pharmacy Assistant

Burrum Street Pharmacy
09.2006 - 12.2023
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Merchandised over-the-counter goods and rotated stock.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.

Crew Member

McDonald’s
04.2006 - 09.2006
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Education

Bundaberg State High School
Bundaberg, QLD
11.2009

Skills

  • Patience and Empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Attention to Detail
  • Decision-Making
  • Product Knowledge
  • Planning and Organization
  • Strong Work Ethic
  • Multitasking and Organization
  • Answering Phones
  • Excellent Communication
  • Filing and Recordkeeping
  • Product Recommendations

References

Cathy Hansen

Retail Manager

Burrum Street Pharmacy

0428558853

Previous Work Colleague 


Lisa Page

Dispense Technician

Blooms The Chemist

0410338526

Previous Work Colleague

Timeline

Online Personal Shopper

Woolworths Group
12.2023 - Current

Pharmacy Assistant

Burrum Street Pharmacy
09.2006 - 12.2023

Crew Member

McDonald’s
04.2006 - 09.2006

Bundaberg State High School

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Mahalia Marles