MAHANA AERENGA
Manor,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Boarder Officer
Ministry of Foreign Affairs and Immigration
01.2022 - 02.2025
- Providing assurance in facilitating legitimate passenger
- Managed a caseload of immigration profiling ensuring accurate processing
- Advising government on foreign affairs, managing international relations
- Providing policy advice and overseeing ministry operations
- Cancellation of permits upon departure
Cashier
Prime Foods
08.2019 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Waitress
Tumunu Restaurant and Bar
04.2019 - 07.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waitress
Castaways Resort & Spa
01.2018 - 03.2018
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Order Picker
Prime Foods
09.2016 - 11.2017
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Education
Graduate Certificate - NCEA Level 1 & 2
Tereora College
Rarotonga, Cook Island01-2018
Skills
- Work coordination
- Strategic planning
- Innovation and creativity
- Cultural awareness
- Investigation leadership
- Information verification
- Time management
- Multitasking Abilities
- Organizational skills
- Attention to detail
- Teamwork and collaboration
- Excellent communication
Languages
English
Full Professional
Cook Island Maori
Full Professional
Interests
- Embracing outdoor adventures such as camping and sight-seeing
- Volunteering with youth sports programs as a helper
- I enjoy helping others and giving back to the community
- Committed to improving personal fitness through regular participation in gym
License
VIC Learner Permit Drivers License
Full Cook Island Drivers License
Timeline
Boarder Officer
Ministry of Foreign Affairs and Immigration
01.2022 - 02.2025
Cashier
Prime Foods
08.2019 - 12.2022
Waitress
Tumunu Restaurant and Bar
04.2019 - 07.2019
Waitress
Castaways Resort & Spa
01.2018 - 03.2018
Order Picker
Prime Foods
09.2016 - 11.2017
Graduate Certificate - NCEA Level 1 & 2
Tereora College
Similar Profiles
Matea NautoMatea Nauto
Ag. Deputy Secretary at Ministry of Foreign Affairs and ImmigrationAg. Deputy Secretary at Ministry of Foreign Affairs and Immigration
Jayathry GunaratneJayathry Gunaratne
NA at UN, Human Rights and Multilateral Affairs Division, Ministry of Foreign Affairs, Sri LankaNA at UN, Human Rights and Multilateral Affairs Division, Ministry of Foreign Affairs, Sri Lanka
MARÍA PAZ ESPINOSAMARÍA PAZ ESPINOSA
Pre-Professional Intern at Ministry of Foreign Affairs and Human MobilityPre-Professional Intern at Ministry of Foreign Affairs and Human Mobility