Mahdi Abdul Muhsen
Dallas,Victoria
Summary
Reliable and upbeat person, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Sales Associate
Priceline Pharmacy
10.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Barista
Gloria Jeans
05.2023 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Controlled line and crowd with quick, efficient service.
Education
VCE-VM
Kangan Institute
Broadmeadows, VICSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Flexible Schedule
Timeline
Sales Associate
Priceline Pharmacy
10.2023 - 11.2023
Barista
Gloria Jeans
05.2023 - 10.2023
VCE-VM
Kangan Institute
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