Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mahdi Rahmati

Hallam,VIC

Summary

I am a hardworking and motivated individual who completed Year 12 level education at Fountain Gate Secondary College, now studying diploma in building and construction and I am looking to continue to expand my experience in the employment market. I have previously had extensive experience in retail and customer services, and I am excited for the opportunity to broaden my professional skills in the field. Thank you for the opportunity and I look forward to your response.

Overview

2
2
years of professional experience

Work History

KEY SKILLS

john
Melbourne, Vic
02.2023 - Current

Highly experienced in Customer Service

∙ Excellent written and oral communication skills.

∙ Parcel Management

∙ Fire Emergency Management

∙ Contractor/Visitor and Resident Key Management

∙ Dealing with Contractors

∙ Exceptional skills in handling diverse types of guests with courtesy and professionalism. ∙ Competent at detecting signs of an emergency and reacting immediately.

Office Management: MS Office (Word, Excel, PowerPoint & Access)

∙

Renovation

cezer
Melbourne, Vic
11.2022 - 01.2024

· delivered superior client service, managing guest relations and responding promptly to inquiries enhancing overall customer satisfaction.

· •ensure property security and safety by overseeing access control ,monitoring surveillance systems and enforcing building protocols.

•handled administrative duties efficiently, include mail packages management coordinating maintenance inquiries and assisting in event organization.

Security guard

CEVA Logistics
Melbourne, Australia
  • Customer service, Emergency response, Keys management, Preparing and sending reports, answering calls, updating information in the system, Site Inspection, Hazard Control & Fire Emergency management, and Contractors management.

Education

Year 12 -

Fountain Gate Secondary College

Certificate 2 in security -

First aid Workshop -

Currently studying diploma building and construction -

Skills

  • Highly experienced in Customer Service
  • Excellent written and oral communication skills
  • Parcel Management
  • Fire Emergency Management
  • Contractor/Visitor and Resident Key Management
  • Dealing with Contractors
  • Exceptional skills in handling diverse types of guests with courtesy and professionalism
  • Competent at detecting signs of an emergency and reacting immediately
  • Superior skills in upholding security practices and preventing unauthorized entries
  • Practical approach of observing all activities at premises and reporting any suspicious circumstances
  • Office Management: MS Office (Word, Excel, PowerPoint & Access)
  • Skills Focused and determined
  • Reliable and punctual
  • Willingness to learn
  • Basic business accounting skills
  • Good problem-solving skills
  • Basic social media marketing skills
  • Dedicated to my studies
  • Time management skills
  • Communication skills
  • Customer service
  • Positive work ethic
  • Class Scheduling
  • Training Method Development
  • Budget Administration

References

  • Aralan Siddiqui
  • Muhammad Hisham khan

Timeline

KEY SKILLS

john
02.2023 - Current

Renovation

cezer
11.2022 - 01.2024

Security guard

CEVA Logistics

Year 12 -

Fountain Gate Secondary College

Certificate 2 in security -

First aid Workshop -

Currently studying diploma building and construction -

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Mahdi Rahmati