MAHDIS ABEDINI
Melbourne,VIC
Summary
Customer-focused and adaptable retail professional with a passion for delivering outstanding service and driving sales in fast-paced environments. Proven ability to engage with customers, understand their needs, and provide personalized solutions to enhance their shopping experience. Skilled in effective merchandising and maintaining visual standards. Strong communication and interpersonal skills, with a keen eye for detail and a commitment to teamwork. Seeking to leverage expertise in retail operations to contribute to a dynamic team and help achieve organizational goals
Overview
9
9
years of professional experience
Work History
Store Manager
PALERMO PERFUME
05.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Trained and guided team members to maintain high productivity and performance metrics.
Store Manager
KNOX KEBABS
12.2020 - 12.2022
- Completed routine store inventories.
- Created employee schedules to align coverage with forecasted demands.
- Assisted with hiring, training and mentoring new staff members.
Hospitality Worker
Main Street Cafe And Bakery
01.2019 - 11.2020
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Processed payments with focus on accuracy and correct cash-handling procedures.
Retail Sales Associate
MANGO
04.2015 - 10.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Diploma - Architectural And Building Design
RMIT University
Melbourne, VICFoundation of Art -
RMIT University
Melbourne, VIC12.2018
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Store Opening and Closing
- Cash Management
- Team Development
- Retail Sales Techniques
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Store Manager
PALERMO PERFUME
05.2022 - Current
Store Manager
KNOX KEBABS
12.2020 - 12.2022
Hospitality Worker
Main Street Cafe And Bakery
01.2019 - 11.2020
Retail Sales Associate
MANGO
04.2015 - 10.2016
Diploma - Architectural And Building Design
RMIT University
Foundation of Art -
RMIT University
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