Maheeka Ranasinghe
Harrisdale
Summary
Dynamic Disability and Aged Care Service Coordinator at Harmilla Care, adept at enhancing client support and service coordination. Proven track record in quality of life improvements and effective communication, ensuring clients achieve their goals. Skilled in case management and community organization, dedicated to fostering independence and connection within the community.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Disability and Aged Care Service Coordinator
Harmilla Care
Subiaco
08.2023 - Current
- Acting as the first point of contact for clients seeking support.
- Intaking new clients and developing, implementing, and reviewing client service plans, liaising with clients and building strong relationships with them.
- Communicating with clients regarding their service plans and progress towards goals Assessing and collaborating with clients, their representatives, and community supports to plan and achieve the best outcomes possible for clients so that they can remain independent and connected in their community.
- Evaluating the community's services, needs and available amenities in various areas including accommodation, well-being, health, jobs, and education.
- Maintaining case notes and data entry, quickly assess the needs of clients who are in a distressed state, identifying the right services and access, and providing referrals as required Identifying appropriate internal or external programs as well as services and providing referral pathways for clients and their families.
- Coordinating with various stakeholders, including public and private agencies, welfare groups, and community organisations, to develop and provide community initiatives, support, education and care for clients and their families.
- Liaising with clients, consumers, participants, and supporting coordinators frequently Scheduling client meetings, staff meetings and following up.
- Completing documentation accurately and in a timely manner, in accordance with organisational policies.
- Preparing reports as required (such as care plans, risk assessments etc.), Sending out the weekly schedule to clients about the upcoming week, being available for on-call roster.
Disability Care Coordinator
Good Turn Disability Care Service
Karratha
03.2022 - 01.2023
- Roster Management of the support workers and their respective Participants.
- Approving support staff shifts, publish rosters and communicate roster changes to relevant staff.
- Acting as a central point of contact for support workers and coordinators regarding rostering.
- Leave management, maintaining of support workers request for annual leave and staff absence due to personnel leave.
- Finalize timesheets of all support workers, export and send to accounts team for payroll processing.
- Be the first point of contact for support workers payroll queries.
- Provide Disability support to the participants when necessary.
- Uphold team decision and work collaboratively with staff to make decisions related to the participants and their support.
- Take direction from disability care supervisor and perform ADHOC tasks if requested by disability care supervisor/executive management.
- Act on incident report s and provide positive feedback to participants and care coordinators.
Legal Practitioner
Kandy Bar Association
01.2011 - 01.2020
- Client Consultation: Meet with clients to understand legal issues, gather relevant documents, and advise on rights and obligations under Sri Lankan law.
- Case Preparation: Draft legal documents such as plaints, answers, motions, affidavits, and contracts.
- Court Representation: Represent clients in District Courts, Commercial High Courts, or the Court of Appeal depending on the nature of the case.
- Legal Research: Analyze case law, statutes, and legal precedents in Sri Lanka to support case strategies.
- Dispute Resolution: Negotiate settlements and represent clients in arbitration or mediation proceedings.
- Documentation Review: Examine contracts, deeds, wills, and other documents to ensure legality and client protection.
- Compliance & Advisory: Advise on legal risks and ensure clients comply with local regulations and legal requirements
Monitoring and Evaluation Officer
Women In Need
Colombo
01.2009 - 01.2011
- Company Overview: A non-profit, non-governmental organization in Sri Lanka that works for gender equality and provides legal and psychological aid to women facing domestic violence.
- From 2009- 2011, Women In Need, a non-profit, non-governmental organization in Sri Lanka that works for gender equality and provides legal and psychological aid to women facing domestic violence.
- A national-level actor for women's rights hired me as a Monitoring and Evaluation Officer.
- Primary responsibilities included drawing up a plan of activities for the women resource centers and training the staff of the resource centers.
- Evaluating the contribution of the centers in promoting the mandate of the organization.
- Assisting the center coordinator in liaising with various organizations and agencies, visiting and submitting reports on all branches and crisis centers in a monthly basis.
- A non-profit, non-governmental organization in Sri Lanka that works for gender equality and provides legal and psychological aid to women facing domestic violence.
Education
Certificate III - Individual Support- Disability Support
Apex Learning Institute
04.2025
M.I.L. - International Law
University of Queensland
Australia01.2022
M.I.R. - International Relations
University of Queensland
Australia01.2022
L.L.B. (Hons) -
University of Colombo
Sri Lanka01.2009
Certificate - Huntington's disease workshop
North Metropolitan Health Service
WASkills
- Quality of life improvements
- Client support
- Service coordination
- Record preparation
- Excellent communication
- Documentation & preparing report skills
- Organize community support
- Case management
- Roster management
- Progress evaluations
- Understanding Customer service
- Coordinate referrals
- Multitasking
Personal Information
Date of Birth: 01/06/85
Accomplishments
- SriLankan Auther
Certification
HLTWHS002 Follow safe work practices for direct client care
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide basic emergency life support
- HLTAID011 Provide First Aid
- Work with children check
- WA driving License
Timeline
Disability and Aged Care Service Coordinator
Harmilla Care
08.2023 - Current
Disability Care Coordinator
Good Turn Disability Care Service
03.2022 - 01.2023
Legal Practitioner
Kandy Bar Association
01.2011 - 01.2020
Monitoring and Evaluation Officer
Women In Need
01.2009 - 01.2011
Certificate III - Individual Support- Disability Support
Apex Learning Institute
M.I.L. - International Law
University of Queensland
M.I.R. - International Relations
University of Queensland
L.L.B. (Hons) -
University of Colombo
Certificate - Huntington's disease workshop
North Metropolitan Health Service
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