Summary
Overview
Work History
Education
Skills
Accomplishments
Referees
Timeline
Generic

Thilini Maheetha Abeyesekere

Adelaide,SA

Summary

A proactive and self-motivated sales and marketing professional with strong organizational, communication, and leadership skills. Experienced in supporting business growth through customer engagement, brand strategy, and cross-functional collaboration. Quick to learn, adaptable, and capable of managing multiple responsibilities under pressure while maintaining a positive attitude.

Overview

7
7
years of professional experience

Work History

Sales and Marketing Officer

Lexmo Homes
Pooraka , SA
07.2024 - Current
  • Developed marketing materials to promote new housing projects.
  • Coordinated social media campaigns to increase brand visibility.
  • Conducted market research to identify customer preferences and trends.
  • Coordinated sales and marketing strategies for residential housing developments.
  • Managing CRM systems to track customer inquiries and generate sales reports.
  • Prepared monthly reports on sales performance results against targets set.
  • Conducted market research on competitors, local housing trends, and buyer personas to inform campaign strategies.
  • Achievements: Contributed to a 20% increase in lead conversions within the first 4 months.

Express Agent

Holiday Inn Express Adelaide City Centre
Adelaide, SA
03.2023 - 06.2024
  • Utilized problem-solving abilities to troubleshoot customer issues promptly and professionally.
  • Trained new agents on company policies, procedures, systems and processes.
  • Cultivated and maintained strong relationships with clients and colleagues to promote customer loyalty.
  • Managed multiple projects and tasks simultaneously, consistently delivering successful outcomes.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Experienced barista and bartender
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Internship

Regency Teas Pvt. Ltd.
Colombo , Sri Lanka
12.2021 - 01.2022
  • Gained experience and exposure in all areas of the Tea Export business
  • Especially worked in the Accounts, Shipping, Tea, Product Development and Purchasing functions.
  • Stepped in to take responsibility for correspondence and other back-office duties for team members in case of time restrictions or scheduling conflicts.
  • Recorded data on production output and assisted in reporting tasks.
  • Participated in team meetings to discuss workflow improvements and challenges.

Internship

Asset Trust Management (Pvt) Ltd.
Colombo , Sri Lanka
01.2020 - 02.2020
  • Managed personal workload effectively, meeting deadlines and exceeding expectations.
  • Utilized strong written communication skills to draft reports, emails, and other documents.
  • Conducted fundamental analysis listed companies on the Colombo Stock Exchange using both top down and bottoms up investment processes
  • Monitored industry developments and international commodity trends in orders to provide comprehensive and up to date market views to the investment manager
  • Assisted in the preparation of buy/sell research reports for the investment manager in collaboration with investment analysts
  • Maintained up to date macro-economic databases and company specific information
  • Assisted in the preparation of marketing and presentation material for clients
  • Assisted in the preparation of stock market weekly reports
  • Gained an understanding of the operational methodology including compliance and regulation followed by a regulated Asset Management company and the preparation of Net Asset Valuations for the equity fund.

Internship

Dynamic AV Technologies (Pvt) Ltd.
Colombo , Sri Lanka
08.2018 - 09.2018
  • Developed marketing and strategic plans for sales territories.
  • Understanding the business of the Company
  • Learned how to do the Products Pricing & Costing
  • Learned how to organize the company email storing
  • Got involved on the implementation of SAP system.
  • Generated reports summarizing current sales performance metrics.

Education

Bachelor of Commerce - Marketing

University of Adelaide
Adelaide
07.2023

Primary And Secondary Education -

Ladies' College
Colombo, Sri Lanka
11-2018

Skills

  • Friendly, Positive Attitude
  • Supervision and Leadership
  • Project Planning
  • Organizational Skills
  • Computer Skills
  • Client Engagement
  • Critical Thinking
  • Customer Service
  • Time Management
  • CRM management
  • Competitor analysis
  • Performance tracking
  • Sales coordination
  • Decision-Making
  • Disciplined & focussed
  • Market research
  • Social media marketing
  • Content creation
  • Lead generation
  • Team collaboration

Accomplishments

  • Employ of the Month - Holiday Inn Express Hotel Adelaide
  • School Service Award (2017) – Best Student for Community Contribution
  • Vice Captain – School Tennis Team & House (2017)
  • 2nd Place – Under 20 All Island Tennis Games, Ministry of Education (2017)
  • Champions – Inter School Tennis Championships (2011, 2015)
  • Treasurer – School Buddhist Society (2017)
  • Member – UN Club, Athletics Team, School Productions Cast & Crew

Referees

  • Rukshan Mudiyanse
    Director
    Lexmo Homes, Adelaide
    Phone: 0452620636
    Email: rukshan@lexmo.com.au
  • Sangini Fadia
    Hotel Manager
    Holiday Inn Express Hotel, Adelaide
    Phone: 0478132441
    Email: sangini.fadia@proinvesthotels.com
  • Damascene Perera
    CEO
    Regency Teas, Sri Lanka
    Email: dp@regencyteas.com
  • Mohan Abeyesingha
    Deputy Chairman
    Dynamic AV Technologies pvt Ltd, Sri Lanka
    Phone: +94 (77) 748 9085
    Email: mohan@davtechnologies.com
  • T L Dharmasena
    Chief Executive Officer,
    Capital Trust Wealth Management (Pvt) Ltd, Sri Lanka
    Phone: +94 (77) 342 2160
    Email: leslie@capitaltrust.lk

Timeline

Sales and Marketing Officer

Lexmo Homes
07.2024 - Current

Express Agent

Holiday Inn Express Adelaide City Centre
03.2023 - 06.2024

Internship

Regency Teas Pvt. Ltd.
12.2021 - 01.2022

Internship

Asset Trust Management (Pvt) Ltd.
01.2020 - 02.2020

Internship

Dynamic AV Technologies (Pvt) Ltd.
08.2018 - 09.2018

Bachelor of Commerce - Marketing

University of Adelaide

Primary And Secondary Education -

Ladies' College

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Thilini Maheetha Abeyesekere