MAHENDRA SAPKOTA
Franklin,Australia
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
9
9
years of professional experience
1
1
Certification
Work History
BUS DRIVER
CDC Canberra
04.2023 - Current
- Retained bus system, route and stop knowledge for informative customer advice.
- Operated large vehicles in difficult urban and rural conditions.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Conducted pre-trip inspections of bus for safe operation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Transported passengers safely along prescribed routes according to tight schedules.
IT Intern
Australian National Character Check (ANCC)
04.2021 - 03.2023
- Supported IT department in handling technology rollout and maintenance.
- Supported senior developers in implementing new technologies and refining existing systems.
- Delivered assistance and support for team-based IT projects.
- Enhanced system security with implementation of updated firewalls and encryption methods.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Conducted thorough testing of application features, ensuring functionality and reliability before deployment.
TAXI DRIVER
ACT Cabs
06.2019 - 03.2021
- Vacuumed and cleaned interiors and washed exteriors to maintain presentable vehicles
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Assisted elderly or disabled passengers in getting into and out of the taxi cab safely
- Successfully completed all necessary paperwork associated with taxi operations
- Performed minor maintenance tasks such as checking oil levels, tire pressure
- Turned taximeter on when passengers entered cab and turned it off when reach final destination
- Displayed exemplary defensive driving techniques when navigating through hazardous conditions
- Recognized potential security risks and took appropriate action when necessary
- Effectively managed multiple bookings simultaneously while meeting tight deadlines
Storekeeper/Delivery Driver
Rock Poster
02.2016 - 05.2019
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fostered positive working relationships with regular customers.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Education
PROFESSIONAL COURSE IN IT -
QIBA
01.2020
MASTERS OF IT - COMPUTER NETWORKING
CSU
Sydney, NSW01.2018
BACHELOR OF COMPUTER APPLICATION - COMPUTER SOFTWARE AND MEDIA APPLICATIONS
Pokhara University
01.2015
Skills
- Visual Studio
- Adobe Photoshop
- Software Testing
- Application Testing
- MySQL
- SQL
- Linux
- Windows OS
- Mac OS
- Microsoft Windows
- C
- C
- PHP
- HTML
- JAVA
- Microsoft Word
- Excel
- PowerPoint
Certification
- Driver License
- Public Vehicle Driving Authority
- Construction Induction
- Working With Vulnerable People
- Course in Asbestos Containing Materials
- Liquor and Gaming NSW
Languages
Hindi
Nepali
English
References
References available upon request
Timeline
BUS DRIVER
CDC Canberra
04.2023 - Current
IT Intern
Australian National Character Check (ANCC)
04.2021 - 03.2023
TAXI DRIVER
ACT Cabs
06.2019 - 03.2021
Storekeeper/Delivery Driver
Rock Poster
02.2016 - 05.2019
MASTERS OF IT - COMPUTER NETWORKING
CSU
BACHELOR OF COMPUTER APPLICATION - COMPUTER SOFTWARE AND MEDIA APPLICATIONS
Pokhara University
PROFESSIONAL COURSE IN IT -
QIBA
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