MAHESH ADHIKARI
Narooma,NSW
Summary
Well-organized and dedicated food service attendant bringing years of experience, energetic nature and expertise in preparing food. Superior in organizing ingredients, collecting waste and working with little oversight to optimize performance. Eagerly is known for cleaning workstations, handling dishwashing duties and keeping an eye on inventory. Well-trained to ensure that the kitchen is always well-stocked and ready for busy mealtimes. Considered a motivated employee with a positive attitude.
Overview
13
13
years of professional experience
Work History
Intern
Patan Museum
- Represented company at tourism trade shows and had direct interaction with consumers
- Participated in cross-functional team-building activities Answered incoming telephone calls, took down messages and provided information
Food Service Assistant
Estia Health Dalmeny
08.2021 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Adhered to all safety regulations regarding food handling and preparation, ensuring a healthy and enjoyable dining experience for guests.
- Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in a positive dining experience.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
Sea Food Processing
De Costi Sea Food Pty. Ltd.
03.2020 - 06.2021
- Heading
- Trimming
- Pin-boning
- Putting a salmon into the machine for cutting
- Defrosting the frozen fish and prawn
- Extender defrosting
Kitchen Hand
Rock Pool Dining Club -El Camino
07.2018 - 06.2021
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads Maintained clean, trash-free workspaces to maximize productivity and safety
- Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy
- Sanitized dining ware and kitchen equipment according to health code standards
- Cleaned and sanitized work areas throughout hours of operation and at the close of business
- Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations
- Thoroughly cleaned and sanitized dining ware and kitchen equipment
Tour Officer
Parikrama Treks & Expeditions
03.2017 - 12.2017
- Welcomed visitors to the office, communicated arrival to the team and managed visit expectations
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
- Provided observations, took measurements and performed tests at various stages according to quality control plan
- Developed standard operating procedures and document for current and future process steps
- Communicated value and position to the sales team and developed tools to support the selling process
Tour Officer
Arnav Travels Pvt. Ltd
01.2016 - 01.2017
- Welcomed visitors to the office, communicated arrival to the team and managed visit expectations
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
- Provided observations, took measurements and performed tests at various stages according to quality control plan
- Developed standard operating procedures and document for current and future process steps
- Communicated value and position to the sales team and developed tools to support the selling process
Customer Service Officer
Travel De Export Import
06.2015 - 12.2015
- Set up service appointments to handle advanced technical concerns at customer locations
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions
- Assisted call-in customers with questions and orders
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Compiled customer feedback and recommended service delivery improvements to management
- Educated customers on promotions to enhance sales
- Delivered superior client services, fostering strong rapport, retention and satisfaction
Intern
Yeti Travels
10.2012 - 01.2013
- Organized company files and created a support system to decrease workload and increase the productivity of account managers Sorted and organized materials such as physical files, tracking spreadsheets and reports
- Answered incoming telephone calls, took down messages and provided information
- Restocked office supplies and retrieved files for staff
- Worked closely with staffs to reorganize supplies and increase productivity
Education
Bachelor - BITM
NCTTM
01.2014
High School Diploma - undefined
New Millennium College
01.2011
GED - undefined
ARUNIMA HIGHAR SECONDARY SCHOOL
01.2009
Skills
- Barista
- Driving
- Graphic Designing
- Global Distribution Software
- Administrative task
- Strategic Planning and Analysis
- Scheduling
- Initiative
- Client Relationships Management
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Quick learner
- Multitasking and organization
- Goal-oriented mindset
Languages
Hindi
Professional Working
English
Full Professional
Timeline
Food Service Assistant
Estia Health Dalmeny
08.2021 - Current
Sea Food Processing
De Costi Sea Food Pty. Ltd.
03.2020 - 06.2021
Kitchen Hand
Rock Pool Dining Club -El Camino
07.2018 - 06.2021
Tour Officer
Parikrama Treks & Expeditions
03.2017 - 12.2017
Tour Officer
Arnav Travels Pvt. Ltd
01.2016 - 01.2017
Customer Service Officer
Travel De Export Import
06.2015 - 12.2015
Intern
Yeti Travels
10.2012 - 01.2013
Intern
Patan Museum
High School Diploma - undefined
New Millennium College
GED - undefined
ARUNIMA HIGHAR SECONDARY SCHOOL
Bachelor - BITM
NCTTM
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