Mahesh Basavaraj Jangam
Heathwood,Australia
Summary
Project management professional with expertise in program coordination and data analytics. Demonstrated success in managing high-value portfolios, improving stakeholder communication, and implementing safety practices. Consistently achieves project milestones while enhancing operational efficiency.
Overview
19
19
years of professional experience
Work History
Program Coordinator
GCI Solutions (Downer/Ventia Joint Venture)
Gold Coast, Australia
01.2024 - Current
- I am currently leading the planning, scheduling, and execution of Gravity Sewer Relining, Manhole Refurbishments (Renewals and Maintenance), and CCTV assessments for the City of Gold Coast.
- Managed three major projects and a $10M+ portfolio for past 12 months in absence of a Project Manager, ensuring alignment with organizational objectives.
- This role has required strategic project governance, risk management, and stakeholder coordination to ensure successful outcomes aligned with organizational objectives.
- My responsibilities span project initiation, planning, and execution, including proposal development, tendering, subcontractor evaluation, onboarding, forecasting, budgeting, claims management, reporting and Analysis, toolbox talks, subcontractor management, stakeholder management, Process improvements, documentation and project closeouts.
- I apply risk management practices, develop mitigation strategies, and monitor issues throughout the project lifecycle.
- Conducted regular quality assurance reviews and compliance checks, addressing escalations to meet client expectations.
- I embed 'Boots on Ground' safety practices, delivering projects with zero Lost Time Injuries (LTIs).
- Coordinated over 35 personnel, delivering excellence through structured plans, internal and external stakeholder engagement, and maintaining rigorous safety compliance.
- Also leads change management initiatives and collaborate closely with engineering and field teams to meet KPIs and exceed client expectations.
- Leading provider of infrastructure services in Australia. Website: https://www.linkedin.com/company/63273/
Project Coordinator
DOWNER EDI
01.2023 - 01.2025
- Managed end-to-end delivery of NBN ODM work orders, ensuring timely execution by coordinating with design, logistics, field supervisors, and construction teams.
- Maintained project schedules and milestones, adjusting workflows and tracking progress to meet deadlines and ensure client requirements were consistently met.
- Scoped jobs and arranged necessary permits, including traffic control, CRQs, and drill shots, to support seamless and compliant field operations.
- Led stakeholder communication and cross-functional collaboration, liaising between departments to resolve issues and ensure project alignment.
- Facilitated regular project meetings and supported training initiatives, enhancing team development and building project capabilities.
- Applied risk management strategies, proactively identifying and mitigating risks, managing defects, and ensuring high-quality outcomes.
- Promoted a strong safety culture, embedding 'Boots on Ground' practices and delivering projects with zero Lost Time Injuries (LTIs).
- Developed Power BI dashboards and maintained project databases, providing real-time updates to management and stakeholders, while consistently achieving KPIs including 'First Time Right' delivery.
- Leading provider of integrated services in Australia and New Zealand. Website: https://www.linkedin.com/company/63273/
Performance Data Analyst
NBN Co
11.2019 - 01.2023
- Delivered data analytics and reporting for UNIFY and Pre-UNIFY projects using Excel and Power Platform tools (Power Automate, Power Apps) to enhance project visibility and streamline operations.
- Developed dashboards and Excel tools to monitor KPIs, track metrics, and provide actionable insights to stakeholders for effective resource planning and performance evaluation.
- Ensured high-quality standards by adhering to SOPs, documenting work, and facilitating continuous improvement through data-driven decision-making.
- Collaborated with field technicians to resolve technical issues and supported onboarding by training new hires on company protocols and safety procedures.
- Acted as HSE Representative for Queensland, leading safety discussions, briefing teams, and developing a nationally adopted Traffic Guidance Scheme (TGS) app to reduce on-site risks.
- Delivered high-speed broadband connectivity across Australia, enhancing digital access for communities.
Small Business Owner
TEXPERT
05.2016 - 11.2019
- Directed operations of small business providing diverse services to local clients.
- Managed daily operations, financial planning, and staff management, including hiring and training, to enhance productivity and profitability.
- Improved customer experience and operational efficiency by resolving issues, forecasting performance trends, and recommending system and process enhancements.
- Established safety and troubleshooting procedures, maintained equipment, and documented service actions to ensure compliance and operational continuity.
Business Analyst
TOLLGROUP NQX
11.2010 - 04.2016
- Led data-driven initiatives including daily, weekly, and monthly reporting for internal and external stakeholders, enabling performance tracking and forecasting based on historical trends and market analysis.
- Developed and managed reporting systems using TM1, Business Objects, and Toll Works to analyse sales data, profitability, rates, and fuel metrics, enabling strategic decision-making across national teams.
- Collaborated cross-functionally to improve processes, support sales and marketing analysis, and deliver actionable insights through dashboards and ad-hoc reports.
- Automated routine tasks and enhanced business processes to improve operational efficiency, while supporting system migrations with high-quality documentation and training resources.
- Logistics and supply chain management services provider. Website:
Reporting Specialist
ALLIANZ AUSTRALIA
01.2007 - 11.2010
- Generated daily, weekly, and monthly performance reports for call centre, detailing sales, retention, conversion rates, and handling times to enhance operational visibility and inform decision-making.
- Conducted data analysis on call trends and quality metrics, identifying performance gaps and opportunities for improvement to drive operational effectiveness.
- Managed performance scorecards for consultants and addressed data queries from team leaders and senior management, ensuring accurate calculations of monthly bonuses based on individual performance.
- Delivered ad-hoc reports and insights to managers and senior leadership, enabling targeted interventions and strategic planning.
- Supported performance management processes through accurate reporting, analysis, and collaboration with stakeholders across the business.
- Insurance and financial services provider. Website:
Education
Diploma - Project Management
Alison
Australia01-2024
Certificate - planning schedule and resource management
Alison
Australia01-2024
Delivery Management Essentials Program -
01-2024
Bachelor of Science / Master Diploma - Software Engineering
India01-1997
Skills
- Project management
- Project coordination tools
- Stakeholder management
- Data analysis and reporting
- Training delivery
- Data visualization tools
- Process improvement
- Training delivery
- Training delivery
Accomplishments
- Awarded Individual achievement at awards ceremony of City of Gold Coast.
- Shout out award from GCIS for outstanding performance.
- Reporting and data capture uplift award – Downer EDI (NBN project).
- Allianz experience Champion and Outstanding Customer Service award.
References
- George Dedes – Network Manager, GCIS.
- Nihal Samarasinghe – Sr. Project Manager – CoGC.
- Byron Douglas – Project Manager – CoGC.
- John Stubbs – Supervisor – GCIS.
Languages
English
Professional
Hindi
Professional
Tamil
Professional
Telugu
Limited
Affiliations
- Running/Hiking - Completed Gold Coast Kokoda Challenge
- Table Tennis/Squash - Regionals
Timeline
Program Coordinator
GCI Solutions (Downer/Ventia Joint Venture)
01.2024 - Current
Project Coordinator
DOWNER EDI
01.2023 - 01.2025
Performance Data Analyst
NBN Co
11.2019 - 01.2023
Small Business Owner
TEXPERT
05.2016 - 11.2019
Business Analyst
TOLLGROUP NQX
11.2010 - 04.2016
Reporting Specialist
ALLIANZ AUSTRALIA
01.2007 - 11.2010
Diploma - Project Management
Alison
Certificate - planning schedule and resource management
Alison