Summary
Overview
Work History
Education
Skills
I do love playing basketball, listening to music and love watching movies.
Languages
Timeline
Generic
MAHESH TALWAR

MAHESH TALWAR

Waurn Ponds,VIC

Summary

On the lookout for part-time work and filled with excitement! Experienced in customer service, adept at problem-solving, and ensuring everyone's needs are met. Strict adherence to rules and regulations, especially those in Australia. Previous roles include event cleaning and organization, as well as cashier duties. Proficient in maintaining cleanliness, organizing items, handling transactions, and delivering excellent customer service. Skilled in time management and multitasking, committed to responsible work and honesty. Known for being organized, dependable, and willing to assist with extra tasks. Eager to contribute to team success and achieve company objectives. If reliability and hard work are what you seek!

Overview

12
12
years of professional experience

Work History

All-rounder

Mahesh Talwar Indian Grocery
04.2015 - 12.2023
  • Growing up in a family deeply rooted in the grocery store business, I was fortunate to have the invaluable guidance and mentorship of my father. From a young age, he instilled in me the fundamentals of running a successful grocery store, imparting not only practical skills but also invaluable lessons in customer service and financial management. Under my father's tutelage, I learned the ins and outs of grocery store operations, from effectively communicating with customers to meticulously tracking inventory levels. His teachings extended beyond the technical aspects of business; he emphasized the importance of prudent financial management, teaching me the art of saving and investing wisely. As I transitioned into a more active role within our family business, I carried with me the values of self-motivation and personal responsibility instilled by my father. These qualities have been instrumental in driving my dedication to ensuring the smooth operation of grocery stores. Operating in a fast-paced environment is second nature to me, thanks to hands-on experience gained through years of working alongside my father. Whether managing tasks independently or collaborating within a team, I adapt seamlessly to the demands of a bustling grocery store environment. In addition to my contributions, I understand the significance of teamwork in achieving our collective goals. Drawing from my experiences, I strive to foster a supportive and collaborative atmosphere within our team, providing guidance and assistance wherever needed. Respect, friendliness, and a genuine willingness to help are cornerstones of my interactions with both colleagues and customers alike, reflecting values instilled in me by my father and the ethos of our family business.

Events Assistant

New Bombay Restaurant
05.2019 - 07.2022
  • Throughout my career, I've prioritized punctuality and responsibility, traits that have become foundational to my work ethic. As a staff member in a dynamic setting, I was entrusted with the important task of managing plates and tablecloths. This role demanded precision and efficiency, qualities I consistently upheld, earning the trust of my peers and supervisors.
  • My experience in this role was nothing short of exceptional, largely due to the supportive environment fostered by my co-workers and boss. Their encouragement and mentorship allowed me to not only excel in my responsibilities but also to discover a newfound passion for my job. This ignited a drive within me to continuously strive for excellence in my chosen field.
  • Armed with self-motivation and confidence, I approach my work with a sense of personal responsibility, understanding the importance of my contributions to the team's success. Whether navigating fast-paced environments independently or collaborating closely with colleagues, I thrive in situations that demand adaptability and quick thinking.
  • My ability to learn rapidly and embrace challenges has been a defining factor in my professional journey. Each new task or obstacle is met with enthusiasm, as I view them as opportunities for growth and development. This mindset has served me well, enabling me to tackle diverse challenges with resilience and determination.

Ticketing Staff

Filipino Indian Culture Movies INC
02.2017 - 09.2019
  • Growing up, I spent a significant amount of time observing and learning from my father, who was deeply involved in the customer service industry. From a young age, I was intrigued by his ability to effectively communicate with people from all walks of life and handle various customer-related situations with ease. His dedication to providing exceptional service left a lasting impression on me and instilled in me a strong work ethic and a passion for helping others.
  • As I got older, I began to actively participate in assisting my father with his business, particularly in the area of customer interactions. One of the key roles I took on was managing customer transactions, where my father entrusted me with the responsibility of handling payments and distributing tickets to patrons. This hands-on experience not only allowed me to refine my communication skills but also taught me the importance of efficiency and accuracy in customer service operations.
  • Throughout my time working alongside my father, I developed a keen understanding of the significance of reducing wait times during peak hours. By swiftly processing payments and issuing tickets, I was able to streamline the customer experience and enhance overall satisfaction. Moreover, I made it a priority to maintain meticulous sales records through diligent data entry and organization, ensuring transparency and accountability in our transactions.
  • In addition to managing transactions, I also became proficient in managing customer inquiries, refunds, and exchanges according to the company's policies. I learned how to handle unexpected changes or issues with grace and professionalism, ultimately leaving customers feeling valued and satisfied with their experience, despite any challenges that arose.
  • Furthermore, I recognized the importance of teamwork in delivering exceptional customer service. Collaborating with my colleagues to address customer concerns and resolve issues promptly became second nature to me. This collaborative approach not only fostered a positive work environment but also contributed to increased customer loyalty and retention.
  • Overall, my background working alongside my father has provided me with invaluable skills and insights into the world of customer service. Through hands-on experience and mentorship, I have developed the confidence and competence to effectively communicate with customers, manage transactions efficiently, and ensure customer satisfaction in any situation.

Kid's Club Worker

McDonald's
05.2012 - 08.2012
  • When I was a child, my parents believed in the value of spending my time productively, even if it meant at McDonald's. They thought it was important for me to learn responsibility and gain practical skills from a young age. Thankfully, McDonald's had a program called Kid's Crew, designed to engage children during the summer months. It provided a unique opportunity for youngsters like me to learn about work ethics, teamwork, and cleanliness while having fun.
  • At just 9 years old, I eagerly joined the Kid's Crew program at our local McDonald's. Despite my young age, I was determined to contribute and learn as much as possible. Under the guidance of supervisors, I quickly picked up essential tasks such as cleaning dishes, mopping floors, and sweeping. These chores may have seemed mundane, but they were invaluable lessons in diligence and attention to detail.
  • One of the most important aspects of my role was maintaining cleanliness and hygiene within the restaurant. I diligently sanitized dishes, wiped down tabletops, disinfected toys, and regularly cleaned frequently touched surfaces. My efforts weren't just about aesthetics; they were about preventing the spread of germs and ensuring a safe environment for customers and staff alike.
  • Through my experiences at McDonald's, I gained more than just practical skills. I learned the importance of teamwork, responsibility, and the satisfaction of a job well done. These early lessons would shape my work ethic and attitude toward responsibility in the years to come.

Education

Diploma of Health Science - Public Health

Deakin University
Geelong, VIC
01.2027

High School Diploma -

Don Bosco Technical Institute of Makati
Philippines
06.2022

Skills

KEY COMPETENCIES:

  • Cash Handling
  • Willingness to Learn
  • Cleaning
  • Stock Control
  • Critical thinking skills
  • Excellent communication skills
  • Languages: Tagalog, English & Punjabi
  • Positive Attitude
  • Punctual
  • Respectful
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Multitasking Abilities
  • Organizational Skills
  • Organization and Time Management

I do love playing basketball, listening to music and love watching movies.

I enjoy playing basketball as it keeps me active and it is something that I find exciting. Music is another passion of mine, and I like listening to songs in both Filipino and English languages. I enjoy different types of music like rap, pop, and songs that evoke emotional responses. When it comes to movies, I am a huge fan of action-packed ones such as Fast and Furious. However, I also enjoy watching movies from the Philippines and India as they tell interesting stories and showcase different cultures, which I find fascinating. So, whether I am shooting hoops, listening to tunes, or watching a film, I always have a good time!

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual
Punjabi
Limited Working

Timeline

Events Assistant

New Bombay Restaurant
05.2019 - 07.2022

Ticketing Staff

Filipino Indian Culture Movies INC
02.2017 - 09.2019

All-rounder

Mahesh Talwar Indian Grocery
04.2015 - 12.2023

Kid's Club Worker

McDonald's
05.2012 - 08.2012

Diploma of Health Science - Public Health

Deakin University

High School Diploma -

Don Bosco Technical Institute of Makati

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MAHESH TALWAR