Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mahesh Reddy Kalleda

Canberra ,ACT

Summary

Driven Test and Support Engineer with a proven track record at CBR Life, adept in test case development and fostering team collaboration. Significantly reduced downtime through automation and maintenance, while optimizing test processes. Skilled in critical thinking and performance testing, consistently enhancing system efficiency and engineering cost-effectiveness.

Adaptable and analytical with keen eye for detail and passion for problem-solving. Possesses foundational knowledge of software testing methodologies and technical support principles, with skills in troubleshooting and debugging. Aiming to drive quality improvements and operational efficiency through meticulous approach to testing and support.

Developed strong problem-solving and analytical skills in fast-paced technical support and testing environment. Skilled in troubleshooting and debugging, with solid foundation in software testing methodologies. Seeking to transition into new field to leverage these skills and contribute effectively to different domain.

Professional in field of technology with extensive expertise in testing and support. Known for ability to diagnose issues accurately and implement efficient solutions. Strong focus on team collaboration and results, adapting seamlessly to evolving project needs. Skills include software validation, technical troubleshooting, and customer support.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Test and Support Engineer

CBR Life
11.2023 - Current
  • Reduced downtime by conducting regular maintenance checks on test equipment.
  • Coordinated with vendors to source required components for testing purposes promptly and costeffectively.
  • Evaluated emerging technologies to stay current on industry trends and advancements, recommending updates as needed.
  • Optimized test processes by implementing automation tools, reducing manual efforts.
  • Improved system performance by identifying and resolving hardware and software issues.
  • Developed custom tests to validate unique product features, ensuring proper functionality in real-world scenarios.
  • Streamlined workflow efficiency by maintaining accurate documentation of test results and troubleshooting steps.
  • Implemented automated systems to improve accuracy and efficiency of engineering processes.
  • Implemented new strategies to reduce costs and improve efficiency of engineering team.
  • Monitored and evaluated engineering performance to recommend improvements.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.

Warehouse Lead

Polyaire
08.2021 - 12.2022
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.

Education

Graduate Diploma - Management (learning)

Crown Institute of Business And Technology
Canberra

Advance Diploma Of Leadership And Management - Leadership And Management

Capital College
Canberra
07.2023

Diploma Of Leadership And Management - Leadership And Management

Capital College
Canberra
07.2022

Professional Year Program - Professional Development

Williams Light Professional Institute
Melbourne, VIC
11.2020

Master Of Information Technology - Computer Networking

Charles Sturt University
Melbourne, VIC
12.2018

Bachelor Of Technology - Computer Science And Engineering

Jawaharlal Nehru Technological University
Hyderabad, Telangana
05.2016

Skills

  • Test Case Development
  • Network troubleshooting
  • End-to-end testing
  • Customer support
  • Functional testing
  • Performance testing
  • Requirements analysis
  • Configuration management
  • Security testing
  • Operating systems
  • Customer service
  • Problem-solving
  • Critical thinking
  • Team collaboration
  • Customer relationships
  • Verbal and written communication
  • Technical troubleshooting
  • Documentation and reporting
  • Equipment maintenance
  • Risk management
  • Test case development
  • White box testing
  • Test case design

Languages

English
Professional Working
Telugu
Full Professional

Timeline

Test and Support Engineer

CBR Life
11.2023 - Current

Warehouse Lead

Polyaire
08.2021 - 12.2022

Graduate Diploma - Management (learning)

Crown Institute of Business And Technology

Advance Diploma Of Leadership And Management - Leadership And Management

Capital College

Diploma Of Leadership And Management - Leadership And Management

Capital College

Professional Year Program - Professional Development

Williams Light Professional Institute

Master Of Information Technology - Computer Networking

Charles Sturt University

Bachelor Of Technology - Computer Science And Engineering

Jawaharlal Nehru Technological University
Mahesh Reddy Kalleda