Summary
Overview
Work History
Education
Skills
Timeline
Reference
Reference
Generic

Mahfuzul Hasan

36,Pritchard Avenue, Braybook,Melbourne,VIC

Summary

Motivated high school student with a track record of academic excellence, looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

I am committed of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience

Work History

Housekeeping Supervisor

Crown Towers
Melbourne, VIC
01.2024 - Current
  • Trained newly hired room attendants on company policies, cleaning procedures, and customer service techniques.
  • Collaborated with the front desk to respond promptly to guest requests and promote a positive experience.
  • Schedule employees' shifts according to occupancy levels at the hotel.
  • Coordinated with other departments within the hotel to ensure a smooth flow of operations.

Team Leader,CSR

DNA Recruitments
Melbourne, VIC
12.2022 - Current
  • Offered training and support to keep team members motivated and working toward objectives.
  • Promoted to a leadership position in recognition of strong work ethic and exceptional customer service.
  • Assigned projects and distributed tasks to team members as per area of expertise.

Room Attendant

Crown Towers
Melbourne, VIC
11.2022 - 12.2023
  • Return vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Inspected rooms for safety hazards and working conditions of equipment to report repair needs to the maintenance team.
  • Responded quickly to guest inquiries and delivered linens and personal care items upon request.

Store Team Member

7 Eleven
Melbourne, VIC
07.2022 - 10.2022
  • Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
  • Operated cash register to process sales transactions.
  • Organized and maintained store displays.

Education

Bachelor of Science - Software Engineering

Royal Melbourne Institute of Technology
Melbourne, VIC
11-2022

Bachelor of Science - Information Technology And Systems

Victorian Institute of Technology
Melbourne, VIC

Skills

  • Proficient in implementing threat management solutions, including isolation techniques (quarantine and sandboxing), deep file analysis, and file control (allowing/blocking files)
  • Skilled in enterprise-level antivirus management, Network access control, and Endpoint configuration management
  • Basic knowledge of Python, C, C#, and Java
  • Proficient in project planning, execution, and monitoring
  • Experienced in using project management tools (eg, Microsoft Project)

Timeline

Housekeeping Supervisor

Crown Towers
01.2024 - Current

Team Leader,CSR

DNA Recruitments
12.2022 - Current

Room Attendant

Crown Towers
11.2022 - 12.2023

Store Team Member

7 Eleven
07.2022 - 10.2022

Bachelor of Science - Software Engineering

Royal Melbourne Institute of Technology

Bachelor of Science - Information Technology And Systems

Victorian Institute of Technology

Reference

Sajid Muntasir
IT system administrator
ANIT AUSTRALIA LTD.
Phone : 0450951127

Reference

Sajid Muntasir

IT-System Adminstrator, Albright Institute of Business and Language

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