Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Mahi Patel

Waurn Ponds,VIC

Summary

A passionate and motivated student with demonstrated success in customer service, product presentation, and inventory management while working at cafes, bars and restaurants. Skilled at crafting delicious coffee and drinks and developing positive customer relationships. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers.

Overview

2
2
years of professional experience

Work History

Commercial Cleaner

Vision Facilities
06.2024 - Current
  • Enhanced workplace cleanliness by performing thorough weekly tasks, including sweeping, mopping, and dusting in Chemists around Geelong..
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Front of House Employee and Bar Attendant

Town And Country Pizza & Pasta
03.2024 - 08.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Worked in the Bar in fast paced environment with great time management skills.

CAFE ALL ROUNDER

Cafe piccolo
07.2023 - 02.2024
  • Operated cash registers and handled cash and card transactions
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
  • Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
  • Welcomed customers and answered questions regarding menu items and preparation methods
  • Worked unsupervised and trained new staff by following accurate rules and regulations of the cafe
  • Maintained an efficient workflow by restocking supplies as needed throughout the day
  • Sold and served baked goods and miscellaneous food items, increasing company revenue
  • Displayed excellent teamwork skills while working with other kitchen staff members to complete tasks efficiently
  • Provided exceptional customer service while taking orders, serving food and drinks, and handling cash transactions
  • Prepared coffee drinks quickly and accurately according to company recipes or customer specifications

FRONT OF HOUSE STAFF MEMBER

Hong Kong Inn
03.2023 - 09.2023
  • Demonstrated excellent communication skills while interacting with customers
  • Greeted and welcomed guests with a friendly and professional demeanour
  • Maintained knowledge of menu items, pricing and specials
  • Performed opening and closing duties as assigned by management staff
  • Utilized cash handling techniques to accurately process payments
  • Successfully upsold appetizers, drinks and desserts when applicable
  • Followed food safety protocols when preparing, storing, or serving food
  • Inspected table settings prior to seating guests for proper presentation
  • Checked ID cards and verified bar guests were of legal age.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Restocked ice, condiments, and snacks.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.

FRONT OF HOUSE BARISTA

Discover India
01.2023 - 05.2023
  • Demonstrated the ability to multi-task effectively while managing multiple orders simultaneously
  • Demonstrated excellent customer service skills, actively listening to customers and responding promptly to their needs
  • Wrapped, labeled, and dated food items for sale
  • Used knowledge of coffee beans and brewing methods to recommend drinks to customers
  • Remembered personal preferences and allergy information to build customer loyalty
  • Checked temperatures of freezers and refrigerators to verify proper functioning
  • Prepared and served coffee, espresso drinks, and teas
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
  • Learned how to make wide variety of mixed drinks.
  • Ensured compliance with state liquor laws by diligently verifying age requirements before serving alcoholic beverages.

Education

BACHELOR OF PSYCHOLOGICAL SCIENCE IN PSYCHOLOGY CANDIDATE - Psychology

Deakin University
11.2026

High School Diploma -

Warragul Regional College
Warragul, VIC
12.2023

Skills

  • Time Management
  • Teamwork Abilities
  • Equipment Maintenance
  • New Hire Training
  • Cash handling proficiency
  • Problem-solving abilities
  • Cleanliness standards
  • Customer Service
  • Bar equipment operation
  • Attention to Detail
  • Punctual and Reliable
  • Safe Food Handling

References

References available upon request

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Commercial Cleaner

Vision Facilities
06.2024 - Current

Front of House Employee and Bar Attendant

Town And Country Pizza & Pasta
03.2024 - 08.2024

CAFE ALL ROUNDER

Cafe piccolo
07.2023 - 02.2024

FRONT OF HOUSE STAFF MEMBER

Hong Kong Inn
03.2023 - 09.2023

FRONT OF HOUSE BARISTA

Discover India
01.2023 - 05.2023

BACHELOR OF PSYCHOLOGICAL SCIENCE IN PSYCHOLOGY CANDIDATE - Psychology

Deakin University

High School Diploma -

Warragul Regional College

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Mahi Patel