Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mahir Seth

Cheltenham,VIC

Summary

Detail-oriented IT student majoring in Cybersecurity with real-world experience in frontend development, system operations, and Agile teamwork. Passionate about applying technical and creative skills to solve meaningful problems for businesses and community organisations. Adept in Java, Python, Git, and secure coding practices.
Strong communicator with proven ability to deliver scalable solutions, collaborate across diverse teams, and contribute positively in client-focused project environments.

Overview

2
2
years of professional experience

Work History

Operations Assistant

Direct Freight Express
08.2024 - Current
  • Operated internal logistics software to initiate daily freight line functions, ensuring 100% system readiness through diagnostic calibration.
  • Processed and verified 300+ freight entries per shift, maintaining high data integrity across warehouse tracking systems.
  • Communicated daily undelivered freight summaries from 8+ dock zones to management, improving operational planning accuracy.
  • Generated and distributed route adjustment reports using Microsoft Word and internal systems, optimizing driver-load distribution.
  • Documented and resolved 20+ damaged freight cases weekly, maintaining communication logs via email and phone with clients.
  • Prioritized urgent deliveries by flagging high-priority shipments across dispatch and customer service departments, reducing SLA breaches by 30%.
  • Performed end-of-shift freight scanning using PDA technology, capturing 100% of connote data for system audits and review.

Customer Service Representative

Bakers Delight
10.2023 - 05.2024
  • Served 100+ customers daily, delivering personalized product recommendations and efficient POS transactions.
  • Boosted average transaction value by 18% through effective upselling of bakery specials.
  • Ensured food safety and freshness by managing product handling, display rotation, and hygiene protocols.
  • Assisted in daily stock checks, helping reduce inventory discrepancies by 25%.
  • Supported onboarding of new staff and maintained smooth front-of-house operations during peak hours.

Education

Bachelor of Information Technology -

Deakin University
Burwood, VIC
03-2026

Skills

  • Java Python Basic JavaScript
  • UI/UX Design Responsive Layouts
  • Data Entry Log Analysis Documentation
  • Communication Problem Solving Teamwork
  • Android Studio XML Git & GitHub
  • Cybersecurity Principles Risk Awareness
  • Agile Methods Jira Microsoft Office

Interests

  • Working on socially impactful tech projects and community-driven solutions
  • Collaborating with students from other disciplines to build real-world apps
  • Exploring ethical hacking and secure app design for everyday users
  • Learning project delivery methods and client communication strategies
  • Staying updated on emerging cybersecurity threats and innovation trends

Timeline

Operations Assistant

Direct Freight Express
08.2024 - Current

Customer Service Representative

Bakers Delight
10.2023 - 05.2024

Bachelor of Information Technology -

Deakin University

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Mahir Seth