MAHMOUD ABBAS
PMP, PRINCE2, ITIL, ISO 37001, WHS, MIS, SIX SIGMA
Dubai,UAE
Summary
Self-driven and detail-oriented professional with a track history of success across business operations, logistics and transportation consultant, business transformation, system auditor, change management, project management, health and safety, cost optimization, continuous process improvement, project delivery, system implementation, policy enforcement, business control and building a unified team culture. Demonstrated ability to effectively liaise with clients, suppliers, employees, and senior management to streamline customer service. Experienced in cost control and reduction, resource management, risk mitigation, governance , procurement, budgeting, scheduling, and reporting. Expert presenter, negotiator, and businessperson; highly-organized with finely tuned analytical skills.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Head of Operations
777 World Group Pty Ltd
Sydney, NSW
10.2015 - Current
- Design and implement business strategies, plans and procedures.
- Led strategic plan and implementation of operations in alignment with business growth objectives.
- Optimized operational processes, identified cost-effective solutions for supply chain challenges, and liaised with clients and suppliers
- Successfully streamlined: ERP system, labour costs, change management, System Audit and financial control.
- Set comprehensive goals for performance and growth
- Oversee daily operations of company and work of executives IT, Marketing, Sales, Finance.
- Maintained optimum inventory levels, improved customer service and administered entire transaction life cycle, from transaction creation to final reconciliation.
- Developed, maintained, and enhanced business policies and procedures for operations.
- Negotiated with vendors to secure profitable deals, trained and guided staff, evaluated shipping and delivery performance data, and ensured regulatory compliance.
- Interfaced with teams responsible for field systems, collections, and financial accounting to ensure correct development and operation of data feeds and reports for each group and project delivery.
- Evaluate risk and lead quality assurance efforts and Report on operational performance and suggest improvements.
Assistant Case Manager - HSS Program
NAVITAS
SYDNEY, NSW
02.2014 - 09.2015
- Oversaw all aspects of day-to-day operations planning to maximize productivity, reduce risks, and initiate process improvement
- Championed safe work culture by promoting WHS processes and enforcing safety policies
- Directed production, procurement, and planning of daily operations, in addition to coordinating with employees to ensure alignment with delivery schedule
- Improved operational management systems, processes, and best practices with a focus on cost-effectiveness and regulatory compliance.
- Provided leadership, guidance and support to staff members.
- Analysed trends and data to inform decision-making and program development.
- Monitored program performance and outcomes for successful delivery of services.
Business Development Manager
Dialtone Traffic Control Pty Ltd
Wollongong, NSW
01.2013 - 01.2014
- Prioritized strategy development for identifying potential hazards, establishing effective policies, and organizing training sessions.
- Conducted risk assessment, evaluated data, recommended operational improvements and ensured compliance with best health and safety practices.
- Managing and retaining relationships with existing businesses and government clients.
- Having in-depth knowledge of business products and value proposition
- Identifying and mapping business strengths and customer needs
- Developing growth strategies and plans
- Created biggest WHSBOS Software products for RTA NSW for traffic control industry, and this project has been registered as patent with IP Australia.
Business Analyst
Gulf Bank
Damascus, SYRIA
02.2009 - 10.2011
- Realized notable performance improvements and minimized risks through regular site inspections
- Led design, implementation, and maintenance of SQL Server databases, including security, backup, logging, reporting, and recovery procedures
- Maintained departmental management information system
- Analyse relevant data to create daily, weekly, monthly, and quarterly reports
- Collaborated with business users and other stakeholders to successfully implement new data processes and systems
- Researched and analysed market trends, determined business information needs, facilitated data collection and modelling, and tabled insightful reports and data visualizations
- Reviewed and edited loan agreements to ensure on-time and accurate processing.
Education
Master of Project Management -
University of Wollongong, Sydney Business School
Wollongong, NSW 10.2011 - 12.2012
Bachelor of Management Information Systems -
Applied Science University
AMMAN, JORDAN 06.2004 - 09.2008
Graduate Certificate Work Health And Safety -
University of Wollongong
Wollongong, NSW 02.2015 - 07.2015
Skills
Certified Lead Auditor
Certification
ISO 37001:2022 ISMS Certified Lead Auditor
Timeline
ISO 37001:2022 ISMS Certified Lead Auditor
07-2023
PRINCE 2 Agile Project Management
06-2023
ITIL V4
02-2023
Six Sigma Yellow Belt
05-2022
Work Health and Safety Training
06-2017
Head of Operations
777 World Group Pty Ltd
10.2015 - Current
Graduate Certificate Work Health And Safety -
University of Wollongong
02.2015 - 07.2015
Assistant Case Manager - HSS Program
NAVITAS
02.2014 - 09.2015
Business Development Manager
Dialtone Traffic Control Pty Ltd
01.2013 - 01.2014
Development Management - UOW
07-2012
Master of Project Management -
University of Wollongong, Sydney Business School
10.2011 - 12.2012
Trade Finance Training
12-2010
Business Intelligence Training
11-2009
Business Analyst
Gulf Bank
02.2009 - 10.2011
Bachelor of Management Information Systems -
Applied Science University
06.2004 - 09.2008
Similar Profiles
Pragasen PillayPragasen Pillay
Regional Operations Manager at World Sports Betting KZN (Pty) LtdRegional Operations Manager at World Sports Betting KZN (Pty) Ltd
REG BURNSREG BURNS
Contracts and Procurement Specialist at DP World Australia Pty LtdContracts and Procurement Specialist at DP World Australia Pty Ltd
Harrison PashleyHarrison Pashley
Executive of Digital Marketing at Sailing World Pty LtdExecutive of Digital Marketing at Sailing World Pty Ltd
JEVIS TOHBENYIJEVIS TOHBENYI
Safety Officer/ Engineer at Alqarah Alwusta General Trading Contracting CompanySafety Officer/ Engineer at Alqarah Alwusta General Trading Contracting Company
Balu GopalaBalu Gopala
Light Motor Vehicle Driver at Bin Lahej Electromechanical LLCLight Motor Vehicle Driver at Bin Lahej Electromechanical LLC