Mahmoud El-kabbout

• Developed and implemented strategic sales initiatives to drive revenue growth and market penetration.
• Conducted market research to identify emerging trends and competitive landscape, informing sales tactics.
• Managed sales pipeline and forecasts to achieve quarterly and annual revenue targets.
• Trained and mentored team members on effective sales techniques and customer engagement strategies.
• Established training programs for new hires to ensure alignment with company goals and sales objectives.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
• Built relationships with customers and community to establish long-term business growth.
• Optimized system performance through regular maintenance and updates, resulting in increased efficiency.
• Provided technical and functional recommendations based on project requirements.
• Tested modified programs to correct adverse impacts on programs or systems operations

I use many software's such as Abacus for my menu and Pos system. Microsoft Excel is also used to examine the profit and loss in the business.

As I run this family owned business that has been running by me for around 6 years, I am required to interact with employees, customers and multiple suppliers. I often gather the team to discuss what needs to be improved in the workplace.