Mahmuda Akter Sharna
Sydney
Overview
1
1
year of professional experience
Work History
Customer Service Supervisor
Coles Supermarket
05.2024 - Current
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Education
Masters In Extension - Telecommunications And Electronics Engineering
University of Technology Sydney
Sydney, NSW11-2025
Bachelors in Engineering - Electrical And Electronics Engineering
American International University Of Bangladesh
Dhaka,Bangladesh07-2022
Skills
- MS Office
- AutoCAD
- Matlab
- CST studio
- VM workstation
- Adobe Photoshop
Languages
English
Bengali
Hindi
Timeline
Customer Service Supervisor
Coles Supermarket
05.2024 - Current
Masters In Extension - Telecommunications And Electronics Engineering
University of Technology Sydney
Bachelors in Engineering - Electrical And Electronics Engineering
American International University Of Bangladesh
Similar Profiles
Ravneet SinghRavneet Singh
Retail Assistant at Coles Supermarket & Coles ExpressRetail Assistant at Coles Supermarket & Coles Express
Jack FullerJack Fuller
Service Team Member at Coles SupermarketService Team Member at Coles Supermarket
Joshua RuddJoshua Rudd
Retail Worker at Coles SupermarketRetail Worker at Coles Supermarket
Amelia VelkovskiAmelia Velkovski
Grocery, Service, Fresh Team Member & Duty Manager at Coles SupermarketGrocery, Service, Fresh Team Member & Duty Manager at Coles Supermarket
Pujari UthpalaPujari Uthpala
Lead Consultant at Capgemini, AustraliaLead Consultant at Capgemini, Australia