Mahria Khan Shawon
BRISBANE
Summary
Experienced in maintaining safety and security in high-traffic environments, effectively patrolling venues to identify and address potential threats. Demonstrated strong customer service skills by engaging with patrons both in person and over the phone, ensuring their needs were met promptly. Collaborated with a diverse team to enhance operational efficiency and resolve product-related issues. Proficient in crowd control and surveillance techniques, contributing to a secure atmosphere during events.
Overview
1
1
Certification
Work History
Event Security Guard
Moonlight cinema
Fortitude Valley
- Patrolled the area around the venue to detect any suspicious activity or persons before, during, and after events.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Crowd Controller
Brisbane entertainment centre
4034
- Reported unusual and illegal activity on premises to prevented injury, incidents,
- Scanned crowd and detained people for law enforcement.
- Performed regular patrols of premises to monitor activities, detect suspicious behaviour and report any breaches of security protocols.
Skills
- Crowd control
- Surveillance
- Physical fitness
- Event evacuation
Certification
Security Guard Licence – QLD
First Aid & CPR Certificate
Timeline
Event Security Guard
Moonlight cinema
Crowd Controller
Brisbane entertainment centre