Mahrukh Batool
Narre Warren,VIC
Summary
Proactive and reliable, honed key skills in file organization and work prioritization at Mashallah Medical And General Store. Demonstrated a strong ability to enhance customer satisfaction and streamline processes, achieving efficient workflow and quick adaptation to new software, embodying a blend of hard and soft skills crucial for advancing in dynamic environments.
Overview
2
2
years of professional experience
Work History
Pharmacy Intern
Mashallah Medical And General Store
Karachi Pakistan
12.2023 - 04.2024
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
Cashier
Al Shifa Medical Store
Karachi Pakistan
01.2023 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist Intern
AM PM Marts And Medicos
Karachi Pakistan
08.2022 - 12.2022
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
- Assisted in event planning and coordination, ensuring successful execution of company functions.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
Receptionist Trainee
Mashallah Medical And General Store
Karachi Pakistan
01.2022 - 04.2022
- Demonstrated punctuality and reliability by consistently arriving on time for shifts and completing assigned tasks efficiently.
- Enhanced customer satisfaction by promptly answering phone calls and directing them to appropriate departments.
- Streamlined appointment scheduling for optimal workflow, ensuring timely service for clients.
- Adapted quickly to new software and processes, showcasing a strong ability to learn and grow within the role.
Education
Doctor Of Pharmacy - Medical And Health
Jinnah Collage of Pharmacy
Karachi Pakistan Skills
- File Organization
- Scheduling appointments
- Work Prioritization
- Reception Area Maintenance
- Data Entry
- Data inputting
- Training and development
- Medication dispensing
- Inventory and restocking
- Communication
Timeline
Pharmacy Intern
Mashallah Medical And General Store
12.2023 - 04.2024
Cashier
Al Shifa Medical Store
01.2023 - 03.2023
Receptionist Intern
AM PM Marts And Medicos
08.2022 - 12.2022
Receptionist Trainee
Mashallah Medical And General Store
01.2022 - 04.2022
Doctor Of Pharmacy - Medical And Health
Jinnah Collage of Pharmacy