Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mahshid(Maria) Khavajat

Mill Park,VIC

Summary

Proven track record in enhancing customer satisfaction and streamlining pharmacy operations at Chemist Warehouse, showcasing exceptional organizational skills and customer service. Expert in collaboration and teamwork, significantly improved store efficiency. Mastery in communication and multitasking abilities, elevating customer experience and operational success and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Chemist Warehouse
12.2023 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Received incoming supplies and stocked in correct locations.

Retail Worker

Sportsgirl
11.2022 - 07.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.

Education

Koonung Secondary College
Mont Albert, VIC
11.2024

Skills

  • Organizational Skills
  • Customer Service
  • Multitasking Abilities
  • Excellent Communication
  • Collaboration and Teamwork

Certification

Pharmacy and Pharmacist Only Medicines (S2/S3) competency unit - VIC.

Granted by the PSA(Pharmaceutical Society of Australia)


Languages

Persian
Native or Bilingual

Timeline

Pharmacy Assistant

Chemist Warehouse
12.2023 - Current

Retail Worker

Sportsgirl
11.2022 - 07.2023

Koonung Secondary College

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Mahshid(Maria) Khavajat