Mahum Rashid
Cairnlea,Australia
Summary
Versatile cashier / barista with a background encompassing fresh supermarkets, retail, and e-commerce. Demonstrated proficiency in cash handling, customer service, and coffee brewing, complemented by the completion of a barista course. A committed team player, with a strong work ethic and enthusiasm, eager to positively contribute within a diverse and dynamic cafe environment.
Overview
2
2
years of professional experience
Work History
Customer Service / Cashier
FRESH SUPERMARKET
03.2023 - 05.2023
- Greet customers upon entry, providing a welcoming atmosphere
- Process cash / EFTPOS transactions utilising POS software
- Ensure accurate cash handling within a fast-paced environment
- Collaborate with other staff to ensure cohesive objectives are met
- Assist customers with enquiries and resolve any product issues
- Accountable for maintaining a clean and organised work station
Food Prep / Social Media Officer
E-COMMERCE BAKING BUSINESS
09.2021 - 02.2022
- Provide exceptional customer service and build rapport with clients
- Cross-promote products to benefit customers and increase sales
- Replenish stock; organise clothes to improve visual merchandising
- Use of problem-solving skills to assist customers with any issues
- Process customer transactions and encourage repeat visits
Sales Assistant
RETAIL BOUTIQUE
01.2021 - 09.2021
- Prepare and Serve Espresso Coffee
- Connect with customers and provide product recommendations
- Responsible for food preparation and processing customer orders
- Serve 20+ customers each night, ensuring positive interactions
- Lead staff to ensure food orders are delivered within set timeframe
- Demonstrate strong work ethic to complete daily targets efficiently
Education
Bachelor of Business - INT. Trade
Victoria University
11.2024
Barista Course -
CBD College
03.2023
Skills
- Exceptional customer service
- Strong interpersonal skills
- Working under pressure
- Cash handling experience
- Strong attention to detail
- Team Collaboration
- Barista / Cafe Abilities
- Building Rapport with Customers
- Adherence to Food Safety
- Prepare and Serve Espresso Coffee
- Connect with customers and provide product recommendations
- Drawer management
Languages
English
Hindi
Punjabi
Bengali
Timeline
Customer Service / Cashier
FRESH SUPERMARKET
03.2023 - 05.2023
Food Prep / Social Media Officer
E-COMMERCE BAKING BUSINESS
09.2021 - 02.2022
Sales Assistant
RETAIL BOUTIQUE
01.2021 - 09.2021
Barista Course -
CBD College
Bachelor of Business - INT. Trade
Victoria University
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