Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Mahuni Mitry

Wollongong,NSW

Summary

Proven reliable team member and mentor with a track record of fostering teamwork and excellence in service delivery at Balinese Spice Magic. Skilled in customer service and highly adaptable, I excel in creating seamless dining experiences and comfortable environments for customers and clients. An approachable demeanour and reliability have consistently enhanced organizational efficiency and client satisfaction. Furthermore, experience in both customer service and childcare has fostered strong problem-solving and adaptability, with a proactive approach to new tasks.

Overview

6
6
years of professional experience

Work History

Front of House

Balinese Spice Magic
01.2019 - Current
  • Ensured compliance with local health codes and safety regulations in all front of house areas.
  • Collaborated with front of house staff to ensure seamless service and exceptional dining experience.
  • Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
  • Expedited order completion by effectively communicating with the front of house staff regarding special requests or dietary restrictions.
  • Managed inventory through effectively ordering and stocking front of house supplies.
  • Effectively adapted to various work environments ranging between bartending, ordering, food preparation and market/festival away work.
  • Managed approximately 20 incoming calls and emails per shift from customers

Nanny

BOOM BOOM Building
06.2024 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children below the age of 3 based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Played games, worked on puzzles, and read books to young children.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
  • Transported children to and from activities using personal or family vehicle.

Education

High School Diploma -

Smiths Hills High School
Wollongong, NSW
10.2023

Skills

  • Patience and understanding
  • Friendly
  • Reliability and Trustworthiness
  • Approachable
  • Highly Adaptable
  • Cheerful and energetic
  • Valid Driver's License
  • Professional Appearance

Positive demeanor

Customer service expertise through extensive hospitality experience

Training and mentoring

Team Leadership

Additional Information

This year I spent 5 months solo traveling parts of Asia and Europe, further developing skills in adaptability, planning and organisation, and fostering strong connections with others as well as gaining a nuanced perspective of the world and other people and cultures, making me a highly valuable employee due to a deep accumulation of experience and global context.

Languages

Indonesian
Full Professional

Timeline

Nanny

BOOM BOOM Building
06.2024 - Current

Front of House

Balinese Spice Magic
01.2019 - Current

High School Diploma -

Smiths Hills High School
Mahuni Mitry