Summary
Overview
Work History
Education
Skills
Arabic
Languages
Timeline
Generic

Mai ABDELGIED

Adelaide,SA

Summary

Admin assistant, accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

7
7
years of professional experience

Work History

Front of House Staff Member

Saray Restaurant
08.2023 - Current
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
  • Streamlined front of house operations by implementing effective organization and communication strategies with team members.
  • Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
  • Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.

Administrative Assistant

Copart Auto Auctions
10.2021 - 07.2023
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Administrative Officer

Royal Vacation Homes Rental
01.2019 - 10.2021
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
  • Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.

Customer Service Representative

Royal Vaction Homes Rental
01.2017 - 12.2018
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Bachelor of Communications - Media And Computer Since

Adelaide University
Adelaide, SA

Skills

  • Attention to detail
  • Handling complaints
  • Multitasking
  • Organizational skills
  • Language skills
  • Decision-making

Arabic

I can communicate in Arabic, both spoken and written.

Languages

Arabic
Native or Bilingual

Timeline

Front of House Staff Member

Saray Restaurant
08.2023 - Current

Administrative Assistant

Copart Auto Auctions
10.2021 - 07.2023

Administrative Officer

Royal Vacation Homes Rental
01.2019 - 10.2021

Customer Service Representative

Royal Vaction Homes Rental
01.2017 - 12.2018

Bachelor of Communications - Media And Computer Since

Adelaide University

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Mai ABDELGIED