Mai Bui
Lidcombe
Summary
Dynamic and results-driven professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance service speed and improve customer satisfaction through effective multitasking and cash handling. Recognized for training new team members and maintaining organised operations, contributing to a positive dining experience.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
02.2023 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business..
- Collaborated with team members to streamline food preparation processes, enhancing service speed.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Executed cash handling duties accurately during peak hours, ensuring smooth transaction processes.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Stocked shelves to organize aisles in assigned department.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Education
No Degree - Education
Burwood Girls Highschool
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Flexible schedule
- Safe food handling
- Basic math
- Store opening and closing
Languages
Vietnamese
Native or Bilingual
Timeline
Crew Member
McDonald's
02.2023 - Current
No Degree - Education
Burwood Girls Highschool