Mai Cherepita

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.

• Ensured consistent adherence to company policies regarding cash handling procedures and employee conduct guidelines.
• Streamlined beverage preparation, resulting in reduced wait times for customers.
• Trained new baristas on coffee brewing techniques, equipment use, and customer service skills.
• Cleaned counters, machines, utensils, and seating areas daily.

Worked for an Australian-style coffee stand as a one-operator

• Prepared and served beverage and food orders
• English-speaking customer service available
• Friendly customer communication
• Operation of espresso machine and adjustment of coffee grinder(LA MARZOCCO Linea-1, Linea / MAZZER Super Jolly electronic)

• Baked sweets production

• Handled Check-in and check-out services
• English-speaking customer service available
• Various reservation services from customers (cab, restaurant, delivery, etc.)
• Response to customer complaints

Worked for a specialty coffee chain store in Canada as a barista

• English-speaking customer service available
• Operation of espresso machine (RANCILIO CLASSE5USB2G)
• Worked in other cafe branches as a helper