Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mai Nguyen

Melbourne,VIC

Summary

I am a dedicated and compassionate childcare professional, currently working toward completing a Diploma in Early Childhood Education and Care. I focus on creating inclusive, nurturing, and engaging learning environments that support the individual needs of children. My experience includes designing activities that align with children's interests, encouraging emotional growth, and fostering positive social skills. I value building strong partnerships with families and collaborating with colleagues to provide holistic care for every child. I am eager to bring my knowledge and enthusiasm to a childcare setting, contributing to children’s growth, learning, and well-being

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Lead Barista

The Alley Lujiaoxiang
Maribyrnong, VIC
09.2022 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Provided leadership during times of organizational change or crisis situations.
  • Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
  • Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.

FOH Staff Member

Pho Noodle House
Melbourne , 3058
12.2021 - 06.2022
  • Maintained cleanliness of dining area, including tables and floors.
  • Ensured proper portioning of food items during preparation.
  • Provided accurate order taking and cashiering services.
  • Managed inventory of supplies and restocked when needed.
  • Handled all phone orders with accuracy and efficiency.
  • Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
  • Explained menu items, took orders and delivered food courses according to instruction.

FOH Staff Member and Barista

Soul Origin
Melbourne, 3032
12.2020 - 10.2021
  • Provided excellent customer service.
  • Assisted in setting up and breaking down the restaurant for shifts.
  • Maintained cleanliness of dining area, including tables and floors.
  • Ensured proper portioning of food items during preparation.
  • Provided accurate order taking and cashiering services.
  • Managed inventory of supplies and restocked when needed.
  • Maintained knowledge of menu items to answer customer questions accurately.

Staff

Odyssey Nails Highpoint
Melbourne, 3032
02.2020 - 10.2020
  • Customer services.
  • Provided Manicure, Pedicure, SNS.
  • Cleaned and sterilized tools and work areas between customers.

Education

High School Diploma -

An Duong High School
Hai Phong, Viet Nam
07-2019

Certificate3 of Early Childhood Education And Care

Academia Institutes
Melbourne, VIC
10.2023 - 10.2024

Diploma of Early Childhood Education And Care

Academia Institute
Melbourne, VIC
11.2024 - Current

Skills

  • Team building
  • Time management abilities
  • Role Playing
  • Multitasking
  • Decision-Making
  • Active Listening
  • Problem-solving aptitude
  • Teamwork and Collaboration
  • Organizational Skills
  • Self Motivation

Languages

English
Professional
Vietnamese
Native/ Bilingual
Japanese
Limited

Timeline

Diploma of Early Childhood Education And Care

Academia Institute
11.2024 - Current

Certificate3 of Early Childhood Education And Care

Academia Institutes
10.2023 - 10.2024

Lead Barista

The Alley Lujiaoxiang
09.2022 - Current

FOH Staff Member

Pho Noodle House
12.2021 - 06.2022

FOH Staff Member and Barista

Soul Origin
12.2020 - 10.2021

Staff

Odyssey Nails Highpoint
02.2020 - 10.2020

High School Diploma -

An Duong High School
Mai Nguyen