Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
Generic
Mai Taworn

Mai Taworn

420 Severin Street Parramatta Park Cairns QLD,Australia

Summary

Passionate beauty enthusiast with a keen eye for trends and a dedication to helping others enhance their natural beauty. Seeking a dynamic role as a beauty advisor where I can leverage my expertise in skincare, makeup, and customer service to provide personalized recommendations, foster client satisfaction, and contribute to a positive shopping experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Recent graduate to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Beauty Advisor

MAC cosmetics
05.2023 - 07.2024
  • Consulted with customer to understand their preferences and desired looks
  • Offering product recommendations while applied makeup techniques to enhance their needs
  • Ensuring customer satisfactions, maintained cleanliness and hygiene around store
  • Demonstrated product features and benefits to customers to drive sales and meet target
  • Being brand ambassador to promoting brand authentically
  • Creating welcoming space on shop floor to make customer feels comfortable when their shop in store
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Sales Assistant

Mecca Brands
09.2022 - 01.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.

Marketing/ Admin and Bookkeeper

Self-employeed
06.2016 - 06.2022
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Completed tax forms in compliance with legal regulations.
  • Generated detailed financial reports for management review, facilitating informed decision making.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Contributed to event marketing, sales and brand promotion.
  • Supported with creating project marketing materials to promote services.
  • Worked with marketing teams to design campaigns and communications.

Education

Bachelor of Arts - Communication Studies

Charles Darwin University
04.2021

High School Diploma -

Charles Darwin University
04.2017

Skills

  • KPI and POS
  • Brands and products knowledge
  • Media and graphic design
  • Photography
  • Bookkeeping
  • Basic data entry
  • Critical Thinking
  • Active Listening
  • Communication Skills
  • Good phone manners
  • Eyes for details
  • Sales and Customer Service
  • Customer Service
  • Organization and Multitasking
  • Team Collaboration
  • Customer Engagement
  • Sales expertise
  • Retail experience
  • Client Relationship Building
  • Customer Consultation
  • Products knowledge
  • Brand Awareness
  • Beauty Trends
  • Payment Processing
  • Merchandise Restocking
  • Event Promotion
  • Cosmetics industry trends
  • Makeup Application Techniques
  • Makeup Application
  • Product Knowledge Expertise
  • Cosmetics selection assistance
  • Display arrangements
  • Honest and Dependable
  • Cash Handling
  • Reliable and Responsible
  • Attention to Detail
  • Decision-Making
  • POS Software
  • Register Opening and Closing
  • Store Organization

Certification

Artistry training by, Mac Cosmetics


Lashes application certify by, Mac Cosmetic

Availability

Willing to relocate anywhere

Timeline

Beauty Advisor

MAC cosmetics
05.2023 - 07.2024

Sales Assistant

Mecca Brands
09.2022 - 01.2023

Marketing/ Admin and Bookkeeper

Self-employeed
06.2016 - 06.2022

Bachelor of Arts - Communication Studies

Charles Darwin University

High School Diploma -

Charles Darwin University

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Mai Taworn