Ngoc Mai Vong
Melbourne
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Hairstylist
Kiu Kim Hair Salon
10.2023 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Tour Guide
TNK Travel Group
06.2022 - 09.2023
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Interpreting between tourists and local people
Salesperson
VietGuide Supply Company
12.2019 - 01.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Associate of Arts - Community Service
Laurus Education College
Melbourne, VIC01.2026
Bachelor of Arts - English For Tourism & Hospitality
Van Lang University
Vietnam09.2023
Associate of Arts - International Tour Guide
Cong Ngiep Thuc Pham Thanh Pho Ho Chi Minh Uni
Vietnam08.2022
Skills
- Marketing
- Public Speaking
- Exceptional communication
- Creative solutions
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Hairstylist
Kiu Kim Hair Salon
10.2023 - Current
Tour Guide
TNK Travel Group
06.2022 - 09.2023
Salesperson
VietGuide Supply Company
12.2019 - 01.2022
Associate of Arts - Community Service
Laurus Education College
Bachelor of Arts - English For Tourism & Hospitality
Van Lang University
Associate of Arts - International Tour Guide
Cong Ngiep Thuc Pham Thanh Pho Ho Chi Minh Uni
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