Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAI YANAGISAWA

Noosa Heads,QLD

Summary

I am an experienced and knowledgeable ICT facilitator, specialising in ICT services and outsourcing software development. Solid track record of consistently exceeding targets in productivity and work quality. Always exploring ways to go above and beyond expected performance to support a team. Excellent communication and analytical capabilities. I am equally able to work individual or as part of a team.

Overview

12
12
years of professional experience

Work History

ICT facilitator and trainer

Fujitsu
06.2019 - Current
  • Researching and implementing new technologies and software to aid our division's work efficiency
  • Handling overall introduction of new technologies to aid the department including training the company members, and efficiently managing internal processes of the company
  • Managing budget based on sales and profit analysis, Excel data, including monthly reporting and budget forecasts with high accuracy to report to the accounting division
  • Developed prototype of AI recognition software using AWS
  • Identified any technical issues with wearable devices by conducting tests and surveys
  • Built websites for division communication support.

ICT Outsourcing Coordinator

LINE
12.2018 - 04.2019
  • Navigated standard operating outsourcing procedures for a new outsourcing coordinating department
  • Coordinating software outsourcing operations such as delivery management with suppliers, sending materials and invoice processing including contract negotiations.

ICT Outsourcing Coordinator

Fujitsu Advanced Engineering
04.2012 - 11.2018
  • Led a team of 4 people
  • Managed suppliers cost differences, delivery times, quality and business terms, and took necessary measures to evaluate suppliers and avoid risks
  • Standardisation of IT outsourcing process between subsidiaries and parent company
  • Modified outsourcing process leading to 20% reduction in costs
  • Analysed monthly, quarterly and yearly on outsourcing results.

Education

-

William Angliss Institute
Melbourne, VIC
01.2023

Bachelor of Arts - Policy Management

Chiba University
Chiba, Japan
03.2012

Skills

  • ICT facilitator
  • Over 7 years of ICT outsourcing
  • Experience
  • Negotiation with cross-functional stakeholders
  • Licence of Real Estate Transaction Agent (Japan)
  • Japanese / English
  • MS office (Certification: Microsoft Power Platform Fundamentals PL-900 (2021) , Microsoft Azure Fundamentals AZ-900 (2021) , Microsoft Azure Data Fundamentals DP-900 (2021)
  • Predictive analytics of sales based on date

Timeline

ICT facilitator and trainer

Fujitsu
06.2019 - Current

ICT Outsourcing Coordinator

LINE
12.2018 - 04.2019

ICT Outsourcing Coordinator

Fujitsu Advanced Engineering
04.2012 - 11.2018

-

William Angliss Institute

Bachelor of Arts - Policy Management

Chiba University

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