Summary
Overview
Work History
Education
Skills
Timeline
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Hailey TRUONG

Vermont South,VIC

Summary

Highly proactive manager with 7 years of experience in team leadership in Food and Beverage industry. Background includes sales, management , customer service, food preparations include pick, packing in fast-paced settings.

Overview

14
14
years of professional experience

Work History

Restaurant Manager

Pho KAO Vietnamese Restaurant
04.2017 - 02.2023
  • Correctly calculated inventory and ordered appropriate supplies.
  • Led and directed team members on effective methods, operations, and procedures.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Motivated staff to perform at peak efficiency and quality.

Retail Manager

Kids Like Us
06.2009 - 02.2018
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Trained and developed new employees for ease of transition into team.
  • Created employee schedules to align coverage with forecasted demands.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

Education

Bachelor of Journalism - Journalism

AJC - Academy of Journalism And Comminication
Hanoi, Vietnam
06.2001

Skills

  • Full Service Restaurant Background
  • Food pick and packing
  • Food Preparation and maintain Food Safety
  • Kitchen Equipment Operation
  • Production Preparation
  • Safe Food Handling Practices

Timeline

Restaurant Manager

Pho KAO Vietnamese Restaurant
04.2017 - 02.2023

Retail Manager

Kids Like Us
06.2009 - 02.2018

Bachelor of Journalism - Journalism

AJC - Academy of Journalism And Comminication

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Hailey TRUONG