Mai Anh ( Maio)
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
FOH Staff Member
FOH&L
10.2023 - 12.2023
- Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Streamlined the ordering process for increased order accuracy and improved overall guest experience.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
- Collaborated with kitchen staff to ensure seamless communication and prompt delivery of orders.
- Supported other FOH staff members during busy times by offering assistance where needed, fostering a collaborative environment for all employees to thrive in.
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
Beauty Specialist
Nail Bar And Beauty Lounge
02.2023 - 10.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
- Maintained a clean and organized work environment, ensuring optimal presentation of products for increased sales.
- Collaborated with team members to develop and execute promotional events, attracting new customers to the store.
- Managed inventory levels, restocking shelves as needed to maintain an attractive retail space.
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
Sales Associate
Salsify
01.2023 - 07.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Bachelor of Science - Accounting And Finance
Victoria University
Melbourne, VIC01.2026
Skills
- Professional Appearance
- Wine Knowledge
- First Aid Training
- Order Taking
- Team Collaboration
- Analytical Skills
- Problem-Solving
- Teamwork and Collaboration
- Reservation Management
Languages
English
Professional Working
Timeline
FOH Staff Member
FOH&L
10.2023 - 12.2023
Beauty Specialist
Nail Bar And Beauty Lounge
02.2023 - 10.2023
Sales Associate
Salsify
01.2023 - 07.2023
Bachelor of Science - Accounting And Finance
Victoria University
Similar Profiles
Carlos C CarattiniCarlos C Carattini
Cashier at Barista/FOHCashier at Barista/FOH
Tyler SpencerTyler Spencer
Piero Lounge FOH at FOHPiero Lounge FOH at FOH
Michelle VegaMichelle Vega
Customer Service Associate II at Magellan Health FOHCustomer Service Associate II at Magellan Health FOH
Alejandro DiazAlejandro Diaz
FOH Staff Member BOH Staff Member at RockFish Seafood GrillFOH Staff Member BOH Staff Member at RockFish Seafood Grill
Sophie McwilliamsSophie Mcwilliams
Bar Staff Member /FOH Team Member at The Coogee Boathouse Eats & SipsBar Staff Member /FOH Team Member at The Coogee Boathouse Eats & Sips