Maiko Nakamura
Mount Waverley,Australia
Summary
Compassionate and dedicated individual with a strong passion for assisting others, currently pursuing a Diploma in Community Services. With eight years of customer service experience, I have developed exceptional interpersonal and communication skills, as well as a deep understanding of client needs. Currently working as a support worker, I am committed to making a positive impact on the lives of individuals with disabilities and the elderly. I hold several key certifications and am dedicated to providing compassionate care and support. Additionally, I have a reliable car with comprehensive insurance, ensuring flexibility and punctuality in my work.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Support Worker
Support well
Melbourne , VIC
06.2024 - Current
- Provide compassionate care and assistance to elderly clients, supporting daily living activities such as manual handling, feeding, and showering.
- Assist clients with mobility, including transfers using hoists, wheelchairs, and other aids, ensuring safety and comfort.
- Prepare and serve meals, accommodating specific dietary needs and preferences.
- Monitor clients' physical and emotional well-being, promptly reporting any changes to healthcare professionals or family members.
- Maintain accurate and detailed documentation of care activities, including progress notes and incident reports.
- Collaborate with family members and other care professionals to develop and implement individualized care plans that meet the unique needs of each client.
Inventory Team Leader
Osawa Enterprises
Dandenong South, VIC
03.2021 - 09.2023
- Managed inventory operations at the warehouse, overseeing stock levels and ensuring accurate counts of Wagyu meats and related products.
- Led the procurement process for meats and other products, including placing orders with suppliers and managing delivery schedules to meet production demands.
- Trained and supervised warehouse staff in inventory management procedures, safety protocols, and best practices to maintain a smooth and efficient operation.
Removalist
Nippon Express Melbourne, Australia
01.2017 - 09.2019
- Safely handled client belongings, ensuring the protection of delicate items and efficient logistics planning.
Reservation Sales Consultant
Choice Hotels, Melbourne, Australia
03.2014 - 11.2016
- Delivered exceptional customer service and sales support, assisting customers in selecting the best options tailored to their needs.
Expedia Japan Sales Representative
Salmat Australia, Melbourne, Australia
02.2011 - 03.2014
- Provided travel booking services, offering advice on destinations, tours, accommodation, and flights.
Education
Diploma of Community Services
Stirling Institute of Australia
Melbourne, VIC03-2025
Certificate IV in Ageing Support
Institute of Tertiary & Higher Education Australia
Melbourne, VIC09-2021
Skills
- Client-centered care and empathy
- Knowledge of disability and elderly care practices
- Strong communication and interpersonal skills
- Manual handling and mobility assistance
- Infection control and hygiene practices
- Ability to work independently and as part of a team
- Excellent organizational and time-management skills
Certification
- NDIS Screening Check
- Current Police Check
- Working with Children Check
- Manual Handling Training
- Infection Control Training
- HLTAID009 Provide cardiopulmonary Resuscitation
- HLTAID010 Provide Basic Emergency Life Support
- HLTAID011 Provide First Aid
- NDIS worker orientation module
Availability
- Tuesday to Friday: 9:30 AM – 5:30 PM
- Weekends: Flexible
Language
English and Japanese
Timeline
Support Worker
Support well
06.2024 - Current
Inventory Team Leader
Osawa Enterprises
03.2021 - 09.2023
Removalist
Nippon Express Melbourne, Australia
01.2017 - 09.2019
Reservation Sales Consultant
Choice Hotels, Melbourne, Australia
03.2014 - 11.2016
Expedia Japan Sales Representative
Salmat Australia, Melbourne, Australia
02.2011 - 03.2014
Diploma of Community Services
Stirling Institute of Australia
Certificate IV in Ageing Support
Institute of Tertiary & Higher Education Australia
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