Summary
Overview
Work History
Education
Skills
Languages
Certification
Reference
Timeline
Generic

Maiko Ueda

Perth,Australia

Summary

Self-motivated and always willing to learn and improve. Excellent at multitasking, organising, and dealing with large volume of business inquiries. Specialist in the field of hospitality and Customer Service. A committed job seeker with a history of meeting company needs with consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Client Consultant

Blue Education
Perth, Australia
11.2023 - Current
  • Assisted clients in obtaining visas and registering university/institutions
  • Review and ensure that all of the information provided by clients is accurate and correct, preparing and checking all legal documents
  • Attended team meetings weekly to discuss updates on clients, services and policies changes.
  • Provided customer service to clients through phone and email communication.
  • Developed customer relationships and ensured satisfaction with services.

Team Member

KFC
Perth, Australia
08.2023 - 05.2024
  • Contributed to a positive customer service experience by providing excellent customer service skills.
  • Resolved customer complaints in a professional manner.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Food Packer

Boatshed
Perth, Australia
12.2022 - 04.2024
  • Collaborated with team members to meet production goals within deadlines.
  • Ensured compliance with all health regulations regarding sanitation and hygiene standards.
  • Prepared boxes, bags, and other containers for packing food items.
  • Inspected food products to ensure quality and safety standards were met.

Café Attendant

San Churro
Perth, Australia
11.2022 - 04.2023
  • Provided excellent customer service by being friendly, courteous and helpful at all times.
  • Received orders from customers, accurately entered them into the point of sale system, and collected payment.
  • Prepared food and beverages according to customer specifications.
  • Regularly checked inventory levels to ensure adequate stock was available for sale.
  • Effectively multitasked within fast-paced environment.

Bartender

Prince Lane
Perth, Australia
10.2022 - 12.2022
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Attended regular training sessions to stay updated on new products or trends.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Processed payments accurately and efficiently with POS system.

Cleaner

REAHTechnologies Co.,Ltd
Kyoto
01.2021 - 08.2022
  • Vacuumed carpets, dusted furniture, washed windows and walls.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Changed bed linens, made beds with fresh linens after guests checked out.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Followed all health and safety regulations when handling chemicals and cleaning solutions.
  • Worked long hours during the day and night.

Education

Bachelor of Arts - English Language and Literature

Kansai Gaidai University
Kyoto, Japan
01.2022

High School Diploma -

Kumiyama High School
Kyoto, Japan
03-2018

Skills

  • Interpersonal Skills
  • Accuracy and Attention to Detail
  • Organisational Skills
  • Customer Service
  • Time Management
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Task Prioritization
  • Multitasking
  • Supply Restocking
  • Packaging Assistance
  • Dishwashing
  • Housekeeping

Languages

English
Full Professional
Japanese
Native/ Bilingual

Certification

  • RSA
  • Australian Driver's License
  • Bachelor Degree
  • Covid-19 Vaccination Record

Reference

Hapreet Simgh Ahluwalia

  • Manager at Boatshed
  • 0450-226-596

Bryan Raymond

  • Manager at KFC
  • 0422-741-520

Timeline

Client Consultant

Blue Education
11.2023 - Current

Team Member

KFC
08.2023 - 05.2024

Food Packer

Boatshed
12.2022 - 04.2024

Café Attendant

San Churro
11.2022 - 04.2023

Bartender

Prince Lane
10.2022 - 12.2022

Cleaner

REAHTechnologies Co.,Ltd
01.2021 - 08.2022

Bachelor of Arts - English Language and Literature

Kansai Gaidai University

High School Diploma -

Kumiyama High School

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Maiko Ueda