
• Launched approximately 300 restaurants on the Foodsby delivery platform across 14 U.S. markets, contributing to the current total of ~750 restaurants.
• Generated $15,000–$20,000 in average monthly revenue.
• Led the sales team in activity and results, earning promotion to the highest level in my role.
• Managed deals end-to-end, from prospecting and initial outreach (primarily cold calls) to restaurant launches and ongoing account management.
• Consistently exceeded quotas, maintaining 40+ weekly calls and 10 restaurant launches per month; regularly achieved 60–100 calls and 12–20 launches monthly.
• Engaged with clients, including restaurant group executives and owners, across diverse ethnicities and cultures.
• Spearheaded the creation of marketing emails and outreach materials to support sales efforts.
• Developed new processes and sales strategies to adapt to dynamic company changes.
• Captured 20+ new leads daily, validated data, and organized contact information in Zoho for the sales team.
• Enhanced customers' shopping experiences by leveraging product knowledge to provide personalized recommendations, resulting in increased sales revenue.
• Accurately processed POS system transactions, including credit card payments, cash handling, and refunds, ensuring smooth and error-free cash flow.
• Acquired marketing and sales expertise by advertising promotions, explaining company policies, closing sales, adapting to client needs, and maintaining strong client relationships.
• Demonstrated leadership by successfully closing over 75 clients, generating $500,000 in revenue.
• Provided administrative support by managing inbound calls, performing data entry tasks, and maintaining complex databases with accuracy and efficiency.
• Participated in weekly vendor training sessions and daily team meetings to assess shift performance.
• Memorized over 40 menu items and rotating specials to provide tailored recommendations to guests.
• Consistently achieved alcohol and dessert upselling targets.
• Warmly greeted new and returning customers, fostering customer loyalty.
• Delivered exceptional customer service, enhancing attendee experiences as evidenced by consistent positive feedback from management and attendees.
• Collaborated with cross-functional teams, including back-of-house staff, hosts, and wait assistants, to develop operational efficiencies for pre-event, live, and post-event experiences.