MAINA MORATORI
Sydney
Summary
Motivated Marketing Manager with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
14
14
years of professional experience
Work History
Marketing Manager
WEST 1
09.2022 - Current
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Restaurant/Cafe Manager
Loulou
11.2021 - 05.2022
- Hired, trained, roster and managed waiting and kitchen team members.
- Mentored team members to enhance professional development and accountability in workplace.
- Regularly discussed goals, milestones and KPIs with Board of Directors.
- Managed financial operations and controlled stock, registering daily reports.
- Ensured full compliance with health code standards and regulations, including COVID-19 protocols.
- Handled reports of safety/hazard risks.
Cafe Manager
The Bagel Co
06.2020 - 12.2021
- Hired, trained, roster and managed waiting and kitchen team members, to consistently exceed customers' expectations and provide superior service.
- Mentored team members to enhance professional development, managed team morale and conflict resolution.
- Planned new menus and functions with Chefs.
- Handled business administration functions such as payroll, cash register counting and supply ordering.
- Controlled purchasing and pricing as per budget.
- Ensured full compliance with health code standards and regulations, including COVID-19 protocols.
Coordinator of Commercial Planning
Itau Bank
03.2015 - 03.2019
- Led teams and projects, analyzed data to identify opportunities for improvement.
- Exceeded goals through effective task prioritization and great work ethic.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
English Teacher Volunteer
UNESP
03.2012 - 03.2013
- Enhanced language skills by implementing comprehensive lesson plans and engaging classroom activities (volunteer classes to communities in need).
- Developed students' reading comprehension through literature analysis and in-depth discussions.
- Improved student writing abilities with targeted practice exercises and constructive feedback.
- Fostered a positive learning environment by promoting open communication, collaboration, and respect among students.
Research Analyst
Brazilian Government
04.2010 - 03.2013
- Scientific Initiation researcher about UN Peacekeeping Missions (MINUSTAH).
- Elaboration of reports about Mission's developments.
- Studying social policies applied after the hurricane in Haiti (2004).
Sales Associate
Bico Australia Las Vegas
12.2010 - 03.2011
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Human Resources Assistant
Sage - International Relations
02.2010 - 02.2011
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Completed human resource operational requirements by scheduling and assigning employees.
Education
Bachelor of Arts - International Relations
UNESP - Sao Paulo State University
Sao Paulo03.2014
Diploma - Leadership And Management
Greenwich Management College
Sydney08.2020
Certificate IV - Marketing And Communication
Greystone College
Sydney05.2021
Diploma - Marketing And Communication
Greystone College
Sydney11.2023
Advanced Diploma - Project Management
Greystone College
Sydney05.2024
Skills
- Public and Media Relations
- Data Analytics
- Digital Marketing
- Business/Team Leadership
- Excellent Customer Service management
- Hiring and Training
- Employee Motivation
- Cheerful and energetic
- Reliable and responsible
- Microsoft Office
Timeline
Marketing Manager
WEST 1
09.2022 - Current
Restaurant/Cafe Manager
Loulou
11.2021 - 05.2022
Cafe Manager
The Bagel Co
06.2020 - 12.2021
Coordinator of Commercial Planning
Itau Bank
03.2015 - 03.2019
English Teacher Volunteer
UNESP
03.2012 - 03.2013
Sales Associate
Bico Australia Las Vegas
12.2010 - 03.2011
Research Analyst
Brazilian Government
04.2010 - 03.2013
Human Resources Assistant
Sage - International Relations
02.2010 - 02.2011
Bachelor of Arts - International Relations
UNESP - Sao Paulo State University
Diploma - Leadership And Management
Greenwich Management College
Certificate IV - Marketing And Communication
Greystone College
Diploma - Marketing And Communication
Greystone College
Advanced Diploma - Project Management
Greystone College
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