Maira Saif
Cooma,NSW
Summary
Detail-oriented Chemistry Tutor with a distinguished knowledge of chemistry subjects and organized research. Compassionate teacher with an understanding of high school tutoring and design lesson plans. Skilled at closely monitoring student progress and safety measures.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's Cooma
01.2024 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register
- Enhanced team productivity by maintaining a clean and organized workspace for crew members
- Ensured accurate order fulfillment with diligent attention to details while assembling meals
- Contributed to increased sales by upselling menu items and promoting special offers
- Assisted in reducing wait times by efficiently managing customer queues during peak hours
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Customer Service Representative
Woolworths Group
01.2023 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered constant flow of customer calls with minimal wait times
- Answered customer telephone calls promptly to avoid on-hold wait times
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Participated in team meetings and training sessions to stay informed about product updates and changes
- Sought ways to improve processes and services provided
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Lecturer, Chemistry
KIPS Evening Coaching
11.2019 - 12.2022
- Instructed students in lab by teaching safety protocols for proper use of chemicals and safe disposal of hazardous materials.
- Engaged students and promoted intellectual curiosity through hands-on experiments, PowerPoint presentations and mnemonics to provide positive attitude towards scientific processes.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals
- Incorporated multiple types of teaching strategies into classroom
- Graded and evaluated student assignments, papers and course work.
Volunteer
Science Club, Kinnaird College
01.2019 - 04.2019
- Assisted with special events or programs
- Maintained clean, neat and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Education
Bachelor of Science - Chemistry
Kinnaird College For Women
Lahore, Pakistan02.2022
High School Diploma -
Punjab Group of Colleges
Lahore, Pakistan05.2017
Skills
- Time management
- Strong analytical skills
- Laboratory Management
- Student Advising
- Management and timetable arrangement
- Verbal and Written Communication
- MS Word/Excel and PowerPoint
- Student Counseling
Additional Information
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary., Kept drawer balanced by accurately processing cash, credit and debit payments., Professional development completed in Pre-Medical sciences, Attained 80% score from BISE Lahore, Addressed guest needs, questions, or concerns to create optimum experience onboard., Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness., Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives., Held conferences with parents to address questions, discuss academic progress and encourage learning goals., Incorporated multiple types of teaching strategies into classroom., Graded and evaluated student assignments, papers and course work., Assisted with special events or programs., Maintained clean, neat and operational facilities to serve program needs., Used strong interpersonal communication skills to convey information to others., Supported engaging, fun and smooth-running events by helping with organization and planning.
Languages
English
Urdu
Punjabi
Hindi
Timeline
Crew Member
McDonald's Cooma
01.2024 - Current
Customer Service Representative
Woolworths Group
01.2023 - 10.2023
Lecturer, Chemistry
KIPS Evening Coaching
11.2019 - 12.2022
Volunteer
Science Club, Kinnaird College
01.2019 - 04.2019
Bachelor of Science - Chemistry
Kinnaird College For Women
High School Diploma -
Punjab Group of Colleges
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