Mairead O'Connor-Fox

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with clients
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Facilitated smooth collaboration between departments through clear communication channels.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Communicated with team members using hand signals and radios.
• Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
• Assembled signs and cones to direct traffic through construction sites.
• Routed traffic around construction sites for worker and driver safety.
• Controlled pedestrian movements to prevent intrusion into work zones.
• Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
• Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
• Updated signage with correct speeds and delay warnings based on daily conditions.
• Stood for 12 hours with "Stop/Slow" paddle directing traffic.
• Trained new traffic controllers to properly use traffic control devices and apply best practices.
• Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
• Ensured safety of school zones, implementing and overseeing crossing guard schedules.
• Reduced pedestrian wait times at crossings, optimizing signal timing based on pedestrian flow.
• Reduced traffic congestion through proactive management of construction and event-related detours.

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Performed visual inspections and non-destructive tests where appropriate.
• Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
• Updated quality control records and reports.
• Examined products for imperfections and defects.
• Followed standard operating procedures for inspections and tests.
• Recorded inspection and test results on data sheets.
• Followed safety protocols while handling hazardous materials.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Delivered all cleaning stores out to jobs
• Inspected every job site

• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Utilized quality control software to track and analyze product data.
• Assisted in developing inspection and testing protocols.
• Followed safety protocols while handling hazardous materials.
• Sampled products to verify compliance with standards

Started off as a junior while I was completing my 3 year course.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and colour services.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Collaborated with fellow stylists to create a positive work environment and share best practices.
• Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Resolved guest complaints about service or style.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Determined appropriate hair treatments based on conditions and textures.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Educated clients on proper hair care and recommended products suited to their hair type.