Summary
Overview
Work History
Education
Skills
Cooking,watching movie
Languages
Timeline
Generic

Maisha Hussain

Epping,NSW

Summary

Versatile Professional with Expertise in Healthcare, Sales, Administration, and Customer Service

A well-rounded individual with demonstrated success in both medical and customer-focused roles. As a Medical Intern Doctor, exhibited a deep dedication to patient care through hands-on clinical experience, encompassing diagnosis, treatment, and patient education. Adept at performing under pressure, managing patient records, and delivering high-quality healthcare.

In the capacity of a Store Sales Assistant, consistently improved sales and cultivated customer loyalty through outstanding service. Proficient in cash handling, inventory management, and fostering a welcoming retail environment. Collaborated effectively with teams to ensure seamless store operations.

Serving as a Medical Administrative Officer, leveraged organizational and interpersonal skills to optimize the functionality of a medical facility. Competent in managing patient appointments, maintaining accurate medical records, and providing critical support to the healthcare team.

Beyond healthcare and sales, excelled as a Food Waiter, delivering attentive and friendly service in dynamic settings. Skilled in multitasking, promptly serving orders, and ensuring a positive dining experience by attentively addressing customer needs.

Key Skills:

  • Clinical Diagnosis and Patient Care
  • Customer Service and Sales Optimization
  • Medical Administration and Record Management
  • Team Collaboration and Leadership
  • Inventory Control and Cash Management
  • Strong Communication and Interpersonal Skills
  • Organizational and Time Management Expertise
  • Detail-Oriented with a Customer-Centric Approach

Objective:A dedicated and driven professional seeking an entry-level position where a unique blend of experience in healthcare, sales, and customer service can contribute to achieving organizational goals. Prepared to deliver exceptional service, robust organizational abilities, and a commitment to excellence in any role.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Ezy Mart
2024.02 - 2024.04
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • I helped customers locate products and checked the store system for merchandise at other sites.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Administrative Assistant

Department of Paediatrics
2022.02 - 2023.09
  • Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Assisted in training new staff members on office procedures, ensuring consistent quality of services provided.
  • Maintained a clean, organized reception area for a welcoming environment for patients and visitors.
  • Scheduled patient appointments and placed reminder calls to deliver an exceptional customer experience.
  • Supported clinic operations by ordering necessary supplies, managing inventory levels, and coordinating maintenance requests when needed.
  • Coordinated referral processes for specialist consultations or diagnostic tests requested by physicians.
  • Contributed to positive patient experiences by consistently providing friendly interactions and helpful assistance during their visits.
  • Improved patient satisfaction by efficiently managing appointment scheduling and handling phone inquiries.

Intern Doctor

MH Samorita Medical College and Hospital
2021.01 - 2022.02
  • Demonstrated adaptability by swiftly rotating through multiple departments, broadening clinical skills and expertise across various specialties.
  • Managed time effectively, prioritizing patient care while balancing administrative tasks and educational requirements.
  • Monitored patient responses to treatments, adjusting care plans in collaboration with supervising physicians for better health outcomes.
  • Administered vaccinations and routine injections, contributing to community health improvement.
  • Utilized evidence-based practices to develop individualized treatment plans that effectively addressed each patient''s unique needs.
  • Coordinated and integrated health care resources for community-based programs.

Sales Assistant (Part Time)

KFC Restaurant
2018.10 - 2020.11
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Wrapped, boxed and weighed bakery department products.

Education

Masters of Public Health

Macquarie University
Sydney, NSW

MBBS (Doctor)

MH Samorita Medical College And Hospital
Dhaka, Bangladesh
06.2021

Skills

  • Cash Handling
  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Cash Register Operation
  • Decision-Making
  • Building Customer Loyalty
  • Team Collaboration
  • Creative Thinking
  • Customer Service
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills

Cooking,watching movie

I enjoy cooking as it allows me to explore different cuisines and cultures. It's a creative outlet where I can experiment with flavors and ingredients, turning them into delicious meals. Cooking is also a way for me to unwind and express my love for those around me by preparing something special.

When it comes to watching movies, I appreciate a wide range of genres. Whether it's a thought-provoking drama, an action-packed thriller, or a light-hearted comedy, I love how movies can transport you to different worlds and offer new perspectives. It's a great way to relax and immerse myself in different stories and experiences.

Languages

English
Full Professional
Hindi
Limited Working
Bengali
Native or Bilingual

Timeline

Sales Assistant

Ezy Mart
2024.02 - 2024.04

Administrative Assistant

Department of Paediatrics
2022.02 - 2023.09

Intern Doctor

MH Samorita Medical College and Hospital
2021.01 - 2022.02

Sales Assistant (Part Time)

KFC Restaurant
2018.10 - 2020.11

Masters of Public Health

Macquarie University

MBBS (Doctor)

MH Samorita Medical College And Hospital
Maisha Hussain