Maisie Butcher
Melbourne,VIC
Summary
Detail-oriented professional with over 8 years of customer service experience, specialising in cocktail and coffee expertise in fast-paced settings. Proven ability to manage time effectively while multitasking and communicating clearly, creating a welcoming environment for both customers and team members.
Overview
4
4
years of professional experience
Work History
Bar Supervisor
HYDE Melbourne Place
Melbourne, VIC
02.2025 - Current
- Collaborated with management to develop seasonal drink menus and promotions.
- Trained new team members on cocktail preparation and customer service protocols.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Enforced responsible serving practices to promote guest safety and satisfaction.
- Coordinated cocktail batching and preparation to boost service speed and ensure quality.
Bartender
LILAC Wine Bar
Cremorne, VIC
02.2024 - 02.2025
- Collaborated with team members and chefs to optimise bar and restaurant operations.
- Managed inventory meticulously to minimise waste and uphold quality standards.
- Crafted signature cocktails with a focus on seasonality and sustainability to enhance customer experiences.
- Served as a solo bartender for 120-seat venue, sharing extensive wine, cocktail, and food knowledge with guests.
Bartender
HER Rooftop / Music Room Melbourne
03.2022 - 03.2024
- Maintained high service standards during peak hours to boost customer satisfaction.
- Collaborated with team to ensure safe alcohol service and resolve conflicts effectively.
- Provided recommendations on premium liquors to enhance overall customer experience.
Education
Bachelor of Arts - Creative Writing
RMIT University
Melbourne, VIC12-2027
Associate Degree in Professional Writing And Editing -
RMIT University
Melbourne, VIC12-2024
Skills
- High Volume Bartending
- Customer Care
- Wine and Liquor Knowledge
- Inventory management
- Multi-tasking
- Team Collaboration
Timeline
Bar Supervisor
HYDE Melbourne Place
02.2025 - Current
Bartender
LILAC Wine Bar
02.2024 - 02.2025
Bartender
HER Rooftop / Music Room Melbourne
03.2022 - 03.2024
Bachelor of Arts - Creative Writing
RMIT University
Associate Degree in Professional Writing And Editing -
RMIT University