Maisie Ho
Leichhardt,NSW
Summary
Developed skills in fast-paced retail environments, ready to transition into the new field. Demonstrates a keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in a dynamic and collaborative setting.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
MR CHEAP YAGOONA
12.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash and card transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
- Provided excellent customer service, assisting customers with product inquiries, purchases, and ensuring a positive shopping experience, helping my team reach $20K in sales during the peak period.
Event Director
Sydney University Business Analytics Association
03.2024 - Current
- Lead the Event Team in planning, organizing, and executing networking, academic, and social events that enhance student engagement and professional development.
- Developed strategic event initiatives to boost student participation and create impactful experiences, successfully organizing 23 events in 2024 that enhanced SUBAA’s professional image.
- Trained and mentored subcommittee members, fostering teamwork and professional growth within the event team.
Language Coordinator
Sydney Language Solutions
12.2023 - 12.2024
- Created vibrancy for students and provided support for both students and teachers
- Proficient in using Office Informatics including Word, Excel, PowerPoint, Access, and Accounting software MYOB
- Customer Inquiries and handling complaints with care
- Building strong relationships with customers
- Successfully met the target of securing over 100 enrolments during winter break, demonstrating a strong ability to work under pressure.
- Receptionist and Admin Duties: Data Entry, Scanning, Documents Sorting, Organise Internal Emails and Call Handling
Marketing Assistant
KTM Consulting Group
12.2023 - 03.2024
- Competent in creating content, using social media and editing tools, encouraging engagement with followers and monitoring social trends
- Adaptability to new technologies, trends, and changes in the industry
- Experienced in researching and observing the consumer market for marketing campaigns and making recommendations
Education
Bachelor of Commerce - Professional Accounting And Business Analytics
University of Sydney
Sydney, NSW06.2026
High School Graduate -
Gia Dinh High School
06.2023
Skills
- Organization and coordination
- Project Management Tools
- Safety understanding
- Reception oversight and office support
- Sales Support
- Teamwork and Collaboration
- Exceptional customer service
- Cash handling accuracy
Timeline
Sales Associate
MR CHEAP YAGOONA
12.2024 - Current
Event Director
Sydney University Business Analytics Association
03.2024 - Current
Language Coordinator
Sydney Language Solutions
12.2023 - 12.2024
Marketing Assistant
KTM Consulting Group
12.2023 - 03.2024
Bachelor of Commerce - Professional Accounting And Business Analytics
University of Sydney
High School Graduate -
Gia Dinh High School
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